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How to Fix Edge Freezing Issues When Uploading Files

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Louis Ferguson

An editor at Blogzine


  • 🕑 3 minutes read
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How to Fix Edge Freezing Issues When Uploading Files

This article explores solutions for when Microsoft Edge becomes unresponsive during file uploads. This problem may arise due to corrupt files, specific websites, or even browser extensions.

Edge freezes during file uploads

When Microsoft Edge Freezes During File Uploads

If you’re encountering freezing issues in Edge while uploading files on your Windows 11 or 10 device, consider the following troubleshooting methods:

  1. Ensure Edge and its extensions are up to date
  2. Test in Edge’s InPrivate mode
  3. Deactivate Edge extensions
  4. Run a Clean Boot
  5. Create a new user profile in Edge
  6. Reset Microsoft Edge to default settings

Let’s go through each of these solutions in detail.

1. Ensure Edge and Extensions Are Updated

Update Microsoft Edge on Windows

It’s important to keep Microsoft Edge, its extensions, and your Windows operating system up to date. Here’s how to check for updates in Edge:

  • Launch Microsoft Edge.
  • Click on the three dots located at the top right corner, then select Help & feedback > About Microsoft Edge.
  • Edge will automatically check for updates and install them if available.

After updates are installed, restart Edge. Remember to manually update your browser extensions and check for any pending Windows updates.

2. Test in Edge’s InPrivate Mode

Open InPrivate browsing in Edge

You can open Edge in InPrivate mode by pressing Ctrl+Shift+N. Alternatively, right-click the Edge icon and choose New InPrivate window.

If the freeze issue does not occur in this mode, it signals that the problem may be linked to extensions, themes, or settings in your standard browsing mode.

3. Disable Extensions in Edge

Disable extensions in Microsoft Edge

Browser extensions may contribute to the freezing issue. To identify if this is the case, disable all extensions and test the file upload again. If Edge remains responsive, re-enable the extensions one by one and attempt the upload until you locate the problematic one that causes the freeze.

4. Perform a Clean Boot

Perform Clean Boot in Windows

A conflicting third-party application can cause Edge to freeze during uploads. Booting your system in a Clean Boot state may help in identifying the issue. If the freezing stops after a Clean Boot, further investigation into the background applications or services is needed to pinpoint the cause.

5. Create a New Profile in Edge

Create a new profile in Edge

Problems might be tied to a specific Edge profile. You can create a new profile to see if the upload issue persists there. If everything functions correctly with the new profile, you can switch to it and delete the old profile, retaining all bookmarks and extensions by signing in with your Microsoft account.

6. Reset Microsoft Edge

Reset Microsoft Edge

If previous solutions have not resolved the issue, resetting Edge to its factory settings might work. Before performing a reset, ensure you sign in with your Microsoft account to save all bookmarks and extensions in the cloud.

I hope you find these tips helpful.

What Can I Do to Stop Microsoft Edge from Freezing?

For instances where Microsoft Edge freezes or crashes, consider clearing the browser cache and cookies, disabling hardware acceleration, or resetting the browser. Often, problematic extensions can lead to such issues, so disabling them can help identify the potential culprit.

What Causes Edge to Freeze When Printing?

If Microsoft Edge freezes during printing, verify your default printer’s status. Issues can arise if a network printer is powered off. Other possible causes include outdated printer drivers, peripheral devices, or even certain Windows updates that may introduce problems.

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