How to Fix Copilot Stuck on Age Verification Issue

Microsoft Copilot has become a key component of the Windows platform, serving as an AI-driven chatbot designed to assist with various tasks and inquiries. Generally, users should not encounter issues while utilizing it. However, there are instances when Copilot may encounter a Verify your age error, preventing access to its features. So, what can you do to resolve this issue? Here’s how to fix it.

How to Resolve Copilot’s Verify Your Age Error

This error typically indicates a problem with your registered date of birth, which can stem from two main issues. The first possibility is that your Microsoft Account is registered as underage, as Microsoft Copilot mandates users to be at least 18 years old. If you fall into this category, consider using an adult family member’s account instead.

The second issue may involve discrepancies with your birthday information, such as it not being recorded in your Microsoft Account.

To remedy the situation, updating your date of birth is usually the most effective step:

• Begin by visiting the profile page of your Microsoft account.
• Check to ensure your date of birth is properly recorded; if it’s missing, click on the relevant section and select your correct birth date.
• If you find that you’ve mistakenly entered an incorrect birthday, click on it, input the correct date, and hit Save.
• After making these changes, restart Copilot on your computer to check if the issue has been resolved.

If you continue to see the same error, even after updating, uninstall the app by navigating to Settings > Apps > Installed Apps.

Afterward, reinstall Microsoft Copilot through the Microsoft Store and log back in to see if the issue persists.

Is Copilot Accessible to Minors?

No, Copilot is not available for users under the age of 18. Microsoft requires users of Copilot to be at least 18 years old, following standard practices seen in many online services. According to official guidelines, US government cloud customers and individuals under 18 are currently ineligible to use it.

Is Copilot Free to Use?

While Copilot is free within Windows, some features may transition to a paid model as more functionalities become available and as it integrates with additional applications. However, Microsoft is not compelling users to upgrade, and you can continue utilizing the features that are included with Windows updates.

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