4 Effective Solutions to Resolve Copilot Error: Fix “Something Went Wrong” Issue

Key Notes

  • Clearing Bing cookies can often fix the issue.
  • Removing local and session storage specifically for Copilot may help.
  • Disabling or adjusting VPN settings is essential for proper connectivity.

Navigating the ‘Something Went Wrong’ Copilot Error with Ease

The ‘Something went wrong’ error in Microsoft Copilot can be a frustrating obstacle preventing effective use of the service. Resolving this issue might seem daunting at first, but with the right steps, it can be easily addressed. This guide will walk you through the necessary actions to eliminate this error, ensuring a smoother experience with Copilot.

How to Resolve the ‘Something Went Wrong’ Copilot Error

Step 1: Clear Bing Cookies

Clearing your Bing cookies is a crucial first step in addressing the Copilot error. Follow these steps:

  1. Open the Menu and select Settings.
  2. On the left side panel, click on Privacy and security, then select Third-party cookies.
  3. Select See all site data and permissions.
  4. Locate Bing in the list and click the Delete icon.

Pro Tip: If this step does not fix the error, consider clearing your browser cache and removing all cookies.

Step 2: Remove Local and Session Storage for Copilot

Follow these steps to clear local and session storage data specifically for the Copilot:

  1. Open the Copilot page in your browser.
  2. Press F12 to access the Developer Tools.
  3. Navigate to the Application tab.
  4. Under Local Storage, right-click each entry and select Clear.
  5. Repeat this process for Session Storage.

Step 3: Disable Your VPN and Flush DNS

Disabling your VPN and flushing your DNS cache can resolve connectivity issues:

  1. If you’re using a VPN, turn it off.
  2. Ensure any third-party firewalls are not set to strict levels.
  3. Press the Windows key + S, type cmd, and select Run as administrator.
  4. Enter the command ipconfig /flushdns .

Pro Tip: Some users find changing the VPN location instead of disabling it resolves the Copilot error.

Step 4: Additional Suggestions

Here are more steps to consider if the problem persists:

  1. Check that you have not exceeded your OpenAI quota; add credits if needed.
  2. Visit the Copilot website.
  3. When using Copilot within Word, try highlighting just a few sentences at a time.
  4. Access Copilot from the Home ribbon and initiate the rewrite from selected text.

Extra Tips for Smooth Operation

  • Ensure your browser is up to date.
  • Try accessing Copilot from a different browser to see if the issue persists.
  • Check your internet connection for stability.

Summary

Navigating the ‘Something went wrong’ Copilot error can be simplified through careful adjustments to your browser settings and system configurations. By clearing cookies, removing storage data, and ensuring a stable connection, users can regain functionality and enhance their experience with Microsoft Copilot.

Conclusion

Technical issues such as the ‘Something went wrong’ error can be easily mitigated with the right approach. Follow the outlined steps to troubleshoot effectively, and remember that a combination of clearing data, adjusting your connection, and monitoring usage can significantly enhance your experience with Microsoft Copilot.

FAQ (Frequently Asked Questions)

What causes the ‘Something went wrong’ Copilot error?

This error can occur due to various reasons such as corrupted cookies, connectivity issues, or exceeding usage limits.

Will clearing cookies affect my saved passwords?

Clearing cookies will remove site data, but it typically doesn’t affect stored passwords unless explicitly instructed by the browser settings.