How to Fix AMD Software Update Failed Error on Windows 11

AMD Software is typically pre-installed on computers with AMD hardware, ensuring users keep essential drivers—including chipset and graphics drivers—up to date. AMD periodically releases updates for the AMD Software, which can be installed seamlessly. However, some users have experienced the Update Failed error when trying to install these updates. This article provides solutions for addressing the AMD Software Update Failed error on Windows 11.

Resolving the AMD Software Update Failed Error on Windows 11

To troubleshoot the AMD Software Update Failed error on your Windows 11 or 10 PC, consider the following solutions:

1. Check if Windows Updates are currently downloading.
2. Clear temporary files.
3. Temporarily disable your antivirus software.
4. Download the update while in Clean Boot mode.
5. Perform a factory reset of the AMD Software.
6. Uninstall and then reinstall the AMD Software.

Detailed explanations of each fix are provided below.

1] Check if Windows Updates are Currently Downloading

If Windows Updates are being downloaded in the background, it may interfere with the installation of AMD Software updates. Visit the Windows Update section in Windows 11 Settings to check if updates are in progress. If you find an update is downloading, allow it to finish, then attempt to update the AMD Software again.

2] Clear Temporary Files

Temporary files on your hard drive could also trigger this error. Consider deleting these files, restarting your computer afterward, and then revisiting the AMD Software update. You can utilize the Disk Cleanup utility to clear out junk and temporary files efficiently.

3] Temporarily Disable Your Antivirus Software

Your antivirus application might be blocking the AMD Software updates. To verify, temporarily disable your third-party antivirus and attempt the update again. If successful, remember to re-enable your antivirus once the AMD Software update is completed.

4] Download the Update in Clean Boot Mode

Conflicts with third-party applications or services running in the background may hinder the AMD Software update process. To bypass this, boot your system in Clean Boot mode and then initiate the update. To do this, disable all startup programs via Task Manager and prevent all third-party services using the MSConfig tool.

When disabling third-party services, ensure that you select the Hide all Microsoft services option before applying changes. Accidentally disabling all services may lead to an unstable system.

If this approach works, don’t forget to exit Clean Boot mode after updating the AMD Software by re-enabling the previously disabled services through MSConfig.

5] Factory Reset AMD Software

If the error persists, consider performing a factory reset of the AMD Software. First, back up your settings by following these steps:

1. Launch the AMD Software.
2. Click the gear icon in the top right corner to access Settings.
3. Next to the Snap Settings option, click the Export button.
4. Save the generated zip file.

You can restore these settings later by using the Import feature within AMD Settings. Now proceed to factory reset the AMD Software.

1. Open the AMD Software.
2. Access its settings.
3. Click the Perform Reset button next to the Factory Reset option.
4. Read the warning message and click Proceed.

After the reset, check if the AMD Software update can be downloaded successfully.

6] Uninstall and Reinstall AMD Software

If none of the previously mentioned solutions work, your final option is to uninstall the AMD Software through the Control Panel or Windows 11 Settings. Then, download the latest version from the official AMD website.

After uninstalling the AMD Software, restart your computer and download the latest version again. Then, run the installer to complete the installation process.

That’s all!

How to Resolve AMD Software Failed to Launch Due to Windows Update Replacing the AMD Graphics Driver

This particular error happens when Windows automatically overrides the AMD graphics driver installed on your system. To resolve it, uninstall the AMD Software, download the latest version from the official AMD website, and install it. Additionally, you can also obtain the latest graphics card driver from your computer manufacturer’s support page and install it as needed.

Can Windows 11 Operate on an AMD Processor?

Yes, Windows 11 is compatible with AMD processors. I personally use an ASUS laptop with an AMD processor running Windows 11 without any issues. Microsoft has published an official list of AMD processors that support Windows 11; you can consult this list to confirm whether your AMD processor meets the requirements. Alternatively, use the PC Health Check tool to verify your system’s compatibility with Windows 11.

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