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Troubleshooting Steps to Resolve YouTube App Crashes on Your PC

2024/01/16
PC Repair

Key Notes

  • Restart your PC to see if the issue resolves.
  • Clear your browser’s cache and cookies for smooth operation.
  • Disable browser extensions that might interfere with YouTube.

Resolving the YouTube App Crashing Issue on Your Windows PC

Experiencing crashes with the YouTube app on your PC can be frustrating. This guide will detail effective troubleshooting steps to ensure a seamless viewing experience.

Solutions to Address YouTube App Crashes

Before diving into detailed solutions, restarting your computer can sometimes resolve unexpected issues. If the crashing persists, consider the following methods:

Step 1: Clear Cache and Cookies

Corrupted cache and cookies can affect the YouTube web app functionality. To clear your cache and cookies:

  1. Close the YouTube app if it’s currently open.
  2. Open your respective web browser (e.g., Google Chrome or Edge).
  3. Access the browser’s settings and navigate to ‘Privacy and Security’.
  4. Clear your browsing data, ensuring you select both ‘Cookies and other site data’ and ‘Cached images and files’.

Pro Tip: Performing this step can significantly improve loading times and reduce lag when accessing YouTube.

Step 2: Disable Your Extensions

Extensions in your browser might interfere with the YouTube app’s performance. To disable them:

  1. Open your web browser and go to the extensions or add-ons menu.
  2. Disable all installed extensions temporarily.
  3. Launch the YouTube app and check for crashes.

Pro Tip: Re-enable one extension at a time to identify if a specific one is causing issues.

Step 3: Repair or Reset the YouTube App

If you installed YouTube via Microsoft Edge, repairing or resetting it may help:

  1. Open Windows Settings by pressing Windows + I.
  2. Navigate to “Apps” > “Installed apps”.
  3. Locate YouTube, select it, and click on ‘Advanced options’.
  4. Click ‘Repair’ first. If the app continues to crash, click ‘Reset’ as a last resort.

Step 4: Reinstall Using Different Browsers

Should the above steps fail, try uninstalling and reinstalling the YouTube app using a different web browser:

  1. Access Windows Settings and uninstall the YouTube app.
  2. Choose an alternate browser like Brave, and follow the prompts to install the YouTube web app.

Pro Tip: Different browsers may manage caching and cookies differently, which can affect performance.

Summary

This guide provided detailed steps for resolving crashes of the YouTube app on Windows PCs. Fundamental methods include clearing browser cache, disabling extensions, and reinstalling the app using different browsers.

Conclusion

Troublesome crashes in the YouTube app can disrupt your viewing experience. By following the outlined steps, you can effectively mitigate these issues, ensuring smoother operation and enjoyment of your favorite videos on PC.

FAQ (Frequently Asked Questions)

How do I fix YouTube keeps stopping?

YouTube may stop due to internet connectivity issues. Ensure you have a stable internet connection, ideally using an ethernet cable instead of WiFi. Additionally, clearing the cache and cookies could help.

Why is YouTube freezing on my computer?

Freezing issues might stem from outdated graphics drivers. Updating or reinstalling your graphics driver often resolves these problems. Alternatively, try accessing YouTube from a different browser.

PC Repair