Fixing Error Fail Shutdown 351 (0x15F): Step-by-Step Guide

The ERROR_FAIL_SHUTDOWN code, accompanied by the 351 (0x15F) message indicating a failed shutdown operation, is primarily categorized as a developer-related error. However, it’s not uncommon for everyday users to face this issue. If you find yourself encountering this error, this guide presents several strategies to resolve it.

How to Resolve ERROR_FAIL_SHUTDOWN?

1. Verify the Status of the Daemon

  1. Access the command prompt.
  2. Execute the command nav_util check irpcd(hostname[:port])
    nav_util check
  3. If the daemon isn’t active, you may need to initiate it manually.

Note that this solution is specific to Oracle Connect, making it irrelevant for general users who might experience this error.

2. Confirm No Pending Updates Exist

  1. Open the Settings menu using the Windows key + I shortcut.
  2. Select Windows Update and then click on Check for updates.
    check for updates
  3. Allow your system to automatically download and install any updates.

3. Conduct a Clean Boot

  1. Press Windows key + R to open the Run dialog and type msconfig.
    msconfig command
  2. Navigate to the Services tab, check the box for Hide all Microsoft services, then click on Disable all.
  3. Click Apply and OK, but do not restart your computer just yet.
  4. Open Task Manager using the shortcut Ctrl + Shift + Esc.
  5. Go to the Startup tab and disable all startup applications.
    disable to fix dell supportassist keeps popping up

Restart your computer to check if the issue persists. If the problem is resolved, gradually re-enable the disabled services and applications to identify the source of the issue.

4. Close All Applications Prior to Shutdown

  1. Launch the Task Manager.
  2. From the processes list, manually terminate all active processes.
    ending adobe processes in task manager
  3. Afterward, try shutting down your computer again.

This approach is merely a workaround, but it could help pinpoint the application that triggers this error.

Although ERROR_FAIL_SHUTDOWN is not frequently encountered, you can utilize our suggested methods if you do face this issue.

It’s important to note that this isn’t the sole dilemma users report; some have encountered the Task Host Windows preventing shutdown or faced Logtransport2.exe errors during shutdown, both of which we have addressed in our previous articles.


Author: Egor Kostenko

My goal is to make complex technical topics simple and accessible. On this site, I gather unique and useful content that not only solves users’ problems but also helps them better understand the capabilities of Windows.


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