Fixing Epson Workforce ES 400 II Printing Issues: Troubleshooting Guide

The Epson Workforce ES II 400 primarily operates as a scanner, yet it also enables document printing directly from your smartphone.

If your Epson printer isn’t producing prints, it may be due to connectivity issues, outdated drivers, or depleted ink levels.

What should I do if my Epson Workforce ES 400 II isn’t printing?

1. Verify your printer’s connection

1. For wireless models, ensure that your internet connection is stable. If needed, disconnect and reconnect the printer to the network.
2. Check that your printer is linked to the same wireless network as your device.
3. If using a USB connection, confirm that the cables are securely connected. Try a different USB port to see if it resolves the issue.

2. Obtain the drivers from the manufacturer’s website

1. Open your web browser and access Epson’s official driver download page.
2. Select your operating system from the list. Although it usually detects your Windows version, it’s prudent to verify and manually confirm for Windows 11.
   

   

3. Proceed to download the driver.
4. Run the installer file and follow the prompts to install it on your computer.
5. Restart your computer after installation.

3. Inspect the ink cartridges

1. Press the Windows key and select the Settings app.
   

   

2. Click on Bluetooth & devices on the left sidebar, then choose Printers & scanners from the right.
   

   

3. Right-click your Epson printer, and select Printing Preferences.
   

   

4. In the Maintenance tab, click on Epson Status Monitor.
   

   

4. Clear all print jobs

1. Press Windows + R to open the Run dialog, type Control Panel, then click OK or press Enter .
   

   

2. Select View devices and printers under Hardware and Sound.
   

   

3. Double-click on your Epson Workforce printer.
   

   

4. Cancel any pending print jobs and attempt to print again.

Pending print jobs may be lingering in the queue, blocking any additional print attempts until resolved.

5. Remove and re-add your Epson Workforce ES II 400 printer

5.1 Remove the printer

1. Use the shortcut Windows + I to bring up the Settings interface.
2. Select Bluetooth & devices from the left, then go to Printers & Scanners to see your connected printers.
   

   

3. Double-click the printer you wish to remove, then press the Remove button.
   

   

4. Confirm by clicking Yes when prompted to remove the printer.

5.2 Re-add the printer

1. Search for Control Panel using your system’s search function.
2. Open the Control Panel window.
3. In the View by dropdown menu, choose Large Icons.
   

   

4. Click on Devices and Printers.
5. Press the Add a printer button.
   

   

6. Select the Epson Workforce ES II 400 from the Add a device window, then click Next to install it.
7. After installation, click Finish and try printing once more.

With these tips, you should hopefully be back to printing successfully. However, if the Epson Workforce printer continues to malfunction, consider reaching out to Epson’s customer support for potential troubleshooting steps you might have overlooked.

Be aware that the device may be damaged beyond repair, in which case, it might be wise to consider upgrading. For the best value, look into all-in-one printers.

If you have additional solutions, we’d love to hear your insights. Share your thoughts in the comments below.

Author: Egor Kostenko

My goal is to make complex technical topics simple and accessible. On this site, I gather unique and useful content that not only solves users’ problems but also helps them better understand the capabilities of Windows.