How to Resolve Epic Games Error Code AS-3: Solutions for Sign In Failures

Key Notes

  • Check for server outages before proceeding.
  • Utilize a VPN to bypass local connectivity issues.
  • Adjust DNS settings for better network performance.

Effectively Troubleshooting Epic Games Launcher Sign-In Error Code AS-3

The Epic Games Launcher sign-in error code AS-3 can be frustrating, displaying the message “Sign in failed, if the problem persists please visit our online support!” Many users have encountered this issue, but understanding its causes and solutions is key to resolving it swiftly.

How to Resolve the Epic Games Launcher Sign-In Error Code AS-3

Before diving into the solutions, check whether Epic Games servers are running smoothly. If server issues are present, waiting for resolution might be optimal. If not, proceed with these steps:

Step 1: Utilize a VPN

Using a reliable VPN can help bypass local restrictions or network disturbances that might be causing the AS-3 error. Services like ExpressVPN offer numerous servers, ensuring smoother connectivity and preventing throttling.

Pro Tip: Be mindful of Epic Games’ policies when using VPNs to avoid potential account issues.

Step 2: Activate IPv6

  1. Press Windows + S, type Control Panel, and select it from the results.
  2. Go to Network and Internet.
  3. Click Network & Sharing Center.
  4. On the left, select Change adapter settings.
  5. Right-click your active network adapter, and select Properties.
  6. Check the box for Internet Protocol Version 6 (TCP/IPv6), then click OK.
  7. Reboot your PC to verify if the error persists.

Step 3: Change to Google’s DNS

  1. Press Windows + R, type ncpa.cpl, and hit Enter.
  2. Right-click on your active network adapter, then choose Properties.
  3. Select Internet Protocol Version 4 (TCP/IPv4), then click on Properties.
  4. Choose Use the following DNS server addresses and input:
    • Preferred DNS server : 8.8.8.8
    • Alternate DNS server : 8.8.4.4
  5. Check Validate settings upon exit, then click OK.

Switching to Google’s DNS serves as an effective solution for many users experiencing this sign-in error.

Step 4: Permit Epic Games in Windows Defender Firewall

  1. Press Windows + S, type Allow an app through Windows Defender Firewall, and select it.
  2. Click the Change settings button.
  3. Ensure both Private and Public checkboxes are checked next to EpicWebHelper.
  4. If it’s not in the list, click Allow another app.
  5. Click Browse and navigate to C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64.
  6. Select EpicWebHelper.exe and click Open.
  7. Click Add and ensure the checkboxes for Private and Public are selected for EpicWebHelper.

Step 5: Set a New Firewall Rule

  1. Press Windows + S, type Windows Defender Firewall, and select it.
  2. On the left, click Advanced settings.
  3. Select Inbound Rules, then click New Rule.
  4. Choose Port, and click Next.
  5. Pick TCP, select Specific local ports, and enter the following: 80, 443, 3478, 3479, 5060, 5062, 5222, 6250, 12000-65000, then click Next.
  6. Select Allow the connection, then click Next.
  7. Check the boxes for Domain, Private, and Public, and then click Next.
  8. Name the rule something like Epic Games Whitelist, and click Finish.

Restart your PC and try to log in to the Epic Games Launcher again.

Step 6: Reset Network Configuration

  1. Press Windows + S, type Command Prompt, and run as administrator.
  2. Click Yes on the UAC prompt.
  3. Input the following commands one after the other, pressing Enter after each: ipconfig /release ipconfig /flushdns ipconfig /renew netsh int ip reset netsh winsock reset

Restart your PC and check if the error AS-3 has been resolved.

Step 7: Reinstall the Epic Games Launcher

  1. Press Windows + R, type appwiz.cpl, and hit Enter.
  2. Locate the Epic Games Launcher, and click Uninstall.
  3. Follow the prompts to complete the uninstallation process.
  4. Also uninstall any other Epic Games-related programs.
  5. After uninstalling, restart your PC and download the Epic Games Launcher from the official website.

If the uninstall doesn’t help, consider using a software uninstaller to remove leftovers causing the AS-3 error.

Should the sign-in issue persist due to server problems, some waiting may be necessary before reinstalling.

Additional Tips

  • Always verify the server status on Epic Games’ official page.
  • Consider changing your Internet Service Provider if issues persist frequently.
  • Using wired connections may provide a more stable gaming experience.

Summary

To resolve the Epic Games Launcher sign-in error code AS-3, users must verify server status, consider utilizing a VPN or enabling IPv6, adjust DNS settings, and potentially modify their Windows Defender Firewall settings. Reinstallation of the launcher is a last resort if all else fails, and seeking technical support may be necessary for stubborn issues.

Conclusion

Encountering the AS-3 sign-in error can be frustrating, but by following this guide and implementing the suggested solutions, users can often regain access to their accounts and games. Don’t hesitate to share your experiences or further queries below!

FAQ (Frequently Asked Questions)

What causes the Epic Games sign-in error code AS-3?

The AS-3 error can stem from server downtimes, network configuration issues, or conflicts with security software like Windows Defender Firewall.

Does using a VPN help with the AS-3 error?

Yes, a VPN can help bypass local restrictions, potentially resolving the AS-3 error and improving connectivity to Epic’s servers.