How to Resolve Xbox Error Code 0x87e00196 on Your Windows PC

Key Notes

  • Ensure the Gaming Services app is operational and running in the background.
  • Repair or reset the Gaming Services package if problems persist.
  • Reinstall the Gaming Services app if all else fails.

How to Resolve Xbox Error Code 0x87e00196 on Your Windows PC

Encountering Xbox error code 0x87e00196 during game installation or updates can be frustrating. This guide provides actionable steps to fix this issue efficiently, ensuring your gaming experience remains uninterrupted.

Step-by-Step Solutions to Fix Error Code 0x87e00196

Resolve the Xbox error code 0x87e00196 on your Windows 10/11 PC by applying the procedures outlined below sequentially. If you’ve tried some already, it’s advisable to consider reinstalling the Gaming Services application.

Step 1: Check Microsoft’s Gaming Services Status

Before proceeding with fixes, verify the status of Xbox Live services. Ensure that the gaming services listed are operational before attempting to resolve any issues.

Step 2: Verify If Gaming Services is Running in the Background

To check if Gaming Services is active, open Task Manager:

  • Press Ctrl + Shift + Esc to launch Task Manager.
  • Scroll to the GamingServices entry to check its status.

If the status reads “ stopped, ” right-click and select Start. After starting, restart your PC.

Step 3: Update Gaming Services and Ensure Background Operation

An outdated version of Gaming Services might trigger error 0x87e00196. To update:

  • Open Microsoft Store and search for “Gaming Services.”
  • If an update is available, download and install it.

Next, ensure it’s allowed to run in the background:

  • Right-click on the Windows icon, select Installed apps.
  • Find Gaming Services, click on the three dots beside it, and select Advanced options.
  • Under “ Background app permissions, ” change to Always.

Restart your PC and see if this resolves the issue.

Step 4: Repair or Reset the Gaming Services Package

Symptoms of error 0x87e00196 may arise even if initial checks are satisfactory. Repair or reset Gaming Services:

  • Press Win + I to open Settings.
  • Navigate to Apps > Installed apps.
  • Search for “Gaming Services” and select Advanced options.
  • In the Reset section, hit Repair first. If the error persists, follow it up with Reset.

Restart your computer afterwards.

Step 5: Reinstall Gaming Services Package

If all else fails, uninstall and reinstall Gaming Services. Execute the following:

  • Open Windows Terminal (Admin) from the Power Menu by pressing Win + X.
  • Authorize if prompted by the UAC window.
  • In the elevated terminal, run: Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

After removal, restart your PC, then reinstall from Microsoft Store using the command:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

This will open the Gaming Services app page in the store for installation.

Summary

Resolving Xbox error code 0x87e00196 involves checking the status of Gaming Services, ensuring that it runs in the background, updating or resetting the app, and if necessary, reinstalling the Gaming Services package. Following these systematic steps should help you successfully manage installations and updates for your games.

Conclusion

By adhering to the provided steps, you can effectively address the Xbox error code 0x87e00196. Ensure you maintain an updated and functional Gaming Services app to enjoy seamless gaming experiences on your Windows PC.

FAQ (Frequently Asked Questions)

How do I reinstall the Game Bar on Windows PC?

You can uninstall the Game Bar by running: Get-AppxPackage Microsoft. XboxGamingOverlay | Remove-AppxPackage. To reinstall, visit the official Xbox Game Bar site and click Get.

Why is Forza Horizon not downloading on my computer?

Incompatibilities might prevent the download. Ensure your PC meets the game’s minimum system requirements. Sync your clock, disable the firewall, clear temp folders, or reinstall the Xbox app as possibilities. Also, consider resetting the Gaming Services to default settings.