Troubleshoot: Windows 11 Mobile Hotspot Keeps Disconnecting Problem

Key Notes

  • Run connection troubleshooters to identify issues.
  • Adjust power settings to prevent hotspot shutdown.
  • Consider updating your device drivers regularly.

How to Fix Windows 11 Mobile Hotspot Disconnection Issues

Encountering frequent disconnections while using the mobile hotspot in Windows 11 can be incredibly frustrating, especially when you rely on the internet for work or leisure. Thankfully, there are multiple steps you can take to troubleshoot and potentially resolve this issue. This guide provides a series of actionable steps designed to restore your hotspot functionality.

Steps to Resolve Mobile Hotspot Disconnection Issues

Step 1: Utilize Connection Troubleshooters

Initiate troubleshooters to diagnose and rectify network issues:

1.1 Run the Network Adapter Troubleshooter

  1. Press the Windows key and select Settings.
  2. Click on System and then navigate to Troubleshoot.
  3. Select Other troubleshooters.
  4. Locate the Network Adapter troubleshooter and click on Run.

1.2 Run the Internet Connections Troubleshooter

  1. Open Settings again through the Windows key.
  2. Navigate to System and click on Troubleshoot.
  3. Click on Other troubleshooters.
  4. Find Internet connections and hit Run.
  5. Follow the on-screen instructions to finish the troubleshooting process.

Step 2: Restart Essential Services

Certain services need to be operational for your mobile hotspot to work correctly:

  1. Open Run Dialog by pressing Windows + R, type services.msc, and hit Enter.
  2. Find WLAN AutoConfig, double-click it, and set Startup type to Automatic. Start the service if it is not running.
  3. Repeat for the Windows Mobile Hotspot Service.

Step 3: Modify Power Saving Settings

Power-saving features can inadvertently cause your hotspot to disconnect:

3.1 Hotspot settings

  1. Access Settings and proceed to Network & internet.
  2. Click on Mobile Hotspot and ensure the option to Share my Internet connection is enabled.
  3. Toggle off the setting for When no devices are connected, automatically turn off the mobile hotspot.

3.2 Device settings

  1. Press Win + I to reach Settings.
  2. Select System > Power.
  3. Ensure that Battery saver settings are turned off or set to Never.

Step 4: Temporarily Disable Your Antivirus

Sometimes, antivirus software can interfere with your connection:

  1. Open the Start menu, search for Windows Security, and click Open.
  2. Navigate to Firewall & network protection and select Public network.
  3. Toggle off the Microsoft Defender Firewall.

Step 5: Update DNS Settings

Changing your DNS settings can resolve connectivity issues:

  1. Press Windows, type Control Panel, and select Open.
  2. Select Network and Internet > Network and Sharing Center.
  3. Click on Change adapter settings.
  4. Right-click your Wi-Fi connection, select Properties, and choose the appropriate Internet Protocol Version option.

Step 6: Update Network Drivers

Ensure your network drivers are up to date:

  1. Open Device Manager via the Windows key.
  2. Expand the Network adapters category, right-click and select Update driver.
  3. Choose Search automatically for updated drivers.

Step 7: Reconfigure Hotspot Security Options

Ensure that your hotspot security settings are properly configured:

  1. Go to your smartphone’s Settings and choose Connections.
  2. Select Mobile Hotspot and Tethering, and configure the mobile hotspot.
  3. Set the security type to WPA2 and save the changes.

Step 8: Reset Your Network Configuration

A network reset can often resolve lingering issues:

  1. Access Settings by pressing Windows.
  2. Go to Network & internet and select Advanced network settings.
  3. Click on Network reset and confirm your action.

Additional Tips

  • Always verify your updates for drivers and Windows OS.
  • Consider connecting with an Ethernet cable for stability.
  • Regularly check for any firmware updates from device manufacturers.

Summary

This guide provides a comprehensive approach to troubleshooting and solving mobile hotspot disconnection issues on Windows 11. It covers essential steps from troubleshooting tools to network resets, helping you maintain a stable connection when needed most.

Conclusion

Fixing mobile hotspot disconnection in Windows 11 can often be managed through systematic troubleshooting and configuration adjustments. By following the outlined steps, users can enjoy better connectivity and avoid interruption during critical online tasks.

FAQ (Frequently Asked Questions)

Why does my mobile hotspot keep disconnecting on Windows 11?

Frequent disconnections can occur due to network settings, power-saving modes, or outdated drivers. Applying the fixes in this guide can help.

How can I improve the stability of my mobile hotspot?

Ensure your device drivers and Windows are up to date, disable unnecessary power-saving settings, and consider checking your antivirus configurations.