Resolve Outlook Address Book Update Issues: Error Codes 0x80190194 and 0x90019

Key Notes

  • Identify potential causes of the OAB error.
  • Follow step-by-step solutions for effective troubleshooting.
  • Create a fresh profile as a last resort if issues persist.

Resolving Outlook Error Code 0x80190194: Your Guide to Troubleshooting

This guide explores the Outlook error code 0x80190194 – 0x90019, detailing its causes and providing actionable solutions for users experiencing difficulties sending or receiving emails.

How to Fix Outlook Error 0x80190194 – 0x90019

If you’re encountering this error code during email transactions, try the solutions below:

Step 1: Rename the Outlook Folder

If you encounter error 0x80190194 when accessing a specific folder, consider renaming it. This process is data-safe. Follow these instructions:

  • Press Win + R to launch the Run dialog.
  • Input %appdata%, then press OK.
  • Navigate to Roaming > Microsoft in the AppData folder.
  • Find the Outlook folder, right-click it, and choose Rename.
  • Change its name to Outlook.old.

Pro Tip: After renaming, restart your computer to regenerate the Outlook folder.

Step 2: Clear Contents Inside the Address Book Folder

Should your Offline Address Book be corrupted, clearing its contents might resolve the issue:

  • Right-click the Windows icon and select Run.
  • Type %localappdata% and hit Enter.
  • Head to Microsoft > Outlook > Offline Address Book.
  • Select all files with Ctrl + A and delete them using Shift + Del.

Pro Tip: Post-deletion, restart your PC and monitor for improvements.

Step 3: Update Exchange Management Shell

If the issue persists, access your Exchange Management Shell and execute the following commands:

  • Identify the arbitration mailbox potentially causing the error:
  • Get-Mailbox -Arbitration | where {$_. PersistedCapabilities -like "*OAB*"} | Format-List Name, ServerName

  • Restart the Microsoft Exchange Mailbox Assistant:
  • Get-OfflineAddressBook | Update-OfflineAddressBook

Pro Tip: Verify if the Offline Address Book folder is updated in the following path – %ExchangeInstallPath%ClientAccess\OAB\ .

Step 4: Create a New Profile

In cases where the previous steps fail, you may resolve the address book error by establishing a new Outlook profile:

  • Launch Outlook, navigating to File > Account Settings.
  • In the Account Settings window, select New to set up a new account with your details (name, email, password).
  • Click Next and allow Outlook to connect and create your profile.

Pro Tip: If the error is fixed in the new profile, consider removing the outdated one.

Summary

This guide provided step-by-step solutions to address Outlook error code 0x80190194. Identifying the underlying causes and employing suggested fixes can assist in restoring email functionality effectively.

Conclusion

Addressing Outlook errors can be challenging, but with the methods outlined in this guide, you can navigate through the troubleshooting process with confidence. Should issues persist, consider seeking additional support.

FAQ (Frequently Asked Questions)

What is Outlook error code 0x80190194?

This error typically occurs within Outlook when there are issues with sending or receiving emails, often linked to corrupted address books or misconfigured settings.

How can I prevent this error from occurring again?

Regularly updating Outlook, maintaining clean profiles, and ensuring system updates are applied can help mitigate future risks of encountering this error.