Fix Netflix Issues on Firefox: Troubleshooting Tips

Many users are experiencing issues with Netflix on Firefox, leaving them unable to enjoy their favorite shows. This situation can be frustrating but is usually straightforward to resolve.

What causes Netflix to fail on Firefox?

The problem typically stems from outdated plugins or specific browser configurations.

What steps can I take if Netflix isn’t functioning on Firefox?

1. Update Widevine Plugin

1. Open Firefox and press Ctrl + Shift + A to access the Extensions menu.
2. Navigate to Plugins and find Widevine.
   

   

3. Click on the Cog icon and select Check for Updates.
   

   

After updating Widevine, check if Netflix is still having issues on Firefox.

2. Temporarily Turn Off DRM Content Playback

1. Click on the menu icon in the upper right corner and select Settings.
2. Find the option for Play DRM-controlled content and disable it.
   

   

3. Restart Firefox.
4. Revisit the same settings and re-enable Play DRM-controlled content.

Some users noted that they resolved issues by connecting to a mobile hotspot to perform plugin updates.

3. Turn Off resistFingerprinting

1. Type about:config in the address bar.
   

   

2. Search for resistFingerprinting.
3. Change privacy.resistFingerprinting to false and save your changes.
   

   

4. Disable uBlock Origin for Netflix

1. Open Netflix in your browser.
2. Click on the uBlock Origin icon and press the Power button.
   

   

3. Refresh the Netflix page.

5. Activate DNS over HTTPS

1. Access the Settings in Firefox.
2. Navigate to Privacy & Security.
3. Find the section labeled DNS over HTTPS.
   

   

4. Experiment with the available options.

6. Reset Firefox to Default

1. Select the Menu icon, proceed to Help, and then choose More troubleshooting information.
   

   

2. Click on Refresh Firefox.
   

   

3. Follow the prompts to finish resetting Firefox.

Be aware that this process will remove all existing extensions and custom settings. If Netflix remains unresponsive after taking these steps, creating a new Firefox profile or reinstalling the browser may be necessary.

Why doesn’t my browser support Netflix anymore?

This is often due to outdated browsers or plugins. We have discussed this topic in more depth in our guide on unsupported browsers for Netflix.

Which version of Firefox is compatible with Netflix?

Netflix is compatible with Firefox version 111 and above, but keeping your browser updated is highly recommended for optimal performance.

If you’re encountering issues with Netflix on Firefox, these solutions should help.

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