How to Resolve Microsoft Store Error Code 0x87af0813 on Windows 11/10

Key Notes

  • Network connectivity plays a vital role in this error.
  • Accumulated cache and data can lead to the error code.
  • Power cycling your Xbox often resolves gameplay issues.

Resolving Error Code 0x87af0813: Your Comprehensive Guide

Experiencing error code 0x87af0813 while using the Microsoft Store or Xbox can be frustrating. This guide delves into the key causes of the issue and provides effective solutions for both platforms, helping users get back to their digital activities seamlessly.

How to Fix Error Code 0x87af0813 in Windows 10/11

To address the error code effectively, it is crucial to identify whether the issue arises from the Microsoft Store or Xbox. If the Microsoft Store is causing the trouble, follow the methods below.

Step 1: Check Your Network Connectivity

To ensure your network is functioning, open your preferred web browser and try accessing a website. If the connection is stable and the web pages load, continue to the next troubleshooting steps. Otherwise, prioritize fixing your network.

Step 2: Troubleshoot Windows Store Apps

Utilizing the built-in troubleshooter can help resolve Microsoft Store issues effectively. Here’s how:

  • Right-click on the Windows icon and select Run.
  • Enter the command: ms-settings:troubleshoot and press Enter.
  • Navigate to System > Troubleshoot.
  • Locate and select Other troubleshooters.
  • Scroll to find Microsoft Store Apps and click on the Run button.

The troubleshooter will apply fixes if any are detected.

Step 3: Clear Microsoft Store Cache

Accumulated cache can prevent app functionality. To clear the cache:

  • Press Win + R to bring up the Run dialog.
  • Type: WSReset.exe and hit OK.

Once executed, this command will reset the store cache and automatically reopen Microsoft Store after clearing.

Step 4: Reinstall Microsoft Store Using PowerShell

If the issue persists, consider reinstalling Microsoft Store:

  • Open Windows Terminal as an Admin by pressing Win + X and selecting Windows Terminal (Admin).
  • Authorize any prompts that appear.
  • Run the command: Get-AppxPackage -AllUsers | Select Name, PackageFullName to find Microsoft Store’s details.
  • Copy the PackageFullName and use it in the following command to remove it: Remove-AppxPackage -package PackageFullName.

After the removal, restart your PC, and check if the error is resolved.

Conclusion

Dealing with error code 0x87af0813, whether on the Microsoft Store or Xbox, can be challenging. By following the steps outlined above, you can troubleshoot and resolve the underlying issues effectively and resume enjoying your digital experience. If challenges persist, consider seeking further technical support.

FAQ (Frequently Asked Questions)

What is error code 0x87af0813?

Error code 0x87af0813 indicates a problem with the Microsoft Store or Xbox services, preventing users from accessing apps or games.

How can I prevent this error from occurring again?

Ensure a stable internet connection, regularly clear caches in the Microsoft Store, and keep your systems up to date to minimize occurrences of this error.