How to Resolve LinkedIn ‘Something Went Wrong’ Error
Key Notes
- Use Incognito mode to troubleshoot extensions and cached data issues.
- Clearing your cache and cookies can resolve many common errors.
- If problems persist, contact LinkedIn support for assistance.
Troubleshooting the ‘Something Went Wrong’ Error on LinkedIn: A Step-by-Step Guide
Encountering the ‘Something went wrong’ error on LinkedIn can be frustrating, impacting your networking or job search efforts. This guide aims to provide practical steps to resolve the issue, ensuring you can utilize the platform effectively.
How to Resolve the ‘Something Went Wrong’ Error on LinkedIn
LinkedIn users often encounter various error messages such as:
- Sorry, something went wrong. Please try again.
- Something went wrong, refresh the page.
- Something went wrong, we are unable to post at this time.
- Something went wrong while uploading.
This error can arise in different scenarios, whether you’re creating a profile or posting a resume. Here are effective strategies to tackle these LinkedIn errors:
Step 1: Utilize Incognito or Private Mode
Launch your LinkedIn account in Incognito or Private mode. This mode disables all installed extensions and can help determine if they are causing the issue. If the error does not appear in this mode, it might indicate a problem with your cache or extensions.
Pro Tip: Remember that your activity in Incognito mode won’t be saved, allowing for a clean browsing experience.
Step 2: Clear Your Browser’s Cache and Cookies
Archived cache files and cookies can lead to operational hiccups. Clear your browser’s cache and cookies regularly to ensure optimal performance on websites like LinkedIn.
Pro Tip: Consider setting your browser to periodically delete cache files automatically to prevent future issues.
Step 3: Adjust Your Browser’s Privacy Settings
Check your browser’s privacy settings. Stronger privacy settings can sometimes block essential tracking and cookies, causing issues with LinkedIn’s functionality. Ensure that third-party cookies are enabled in your settings.
Pro Tip: Moderation is key—too strict privacy settings can hinder your online experience.
Step 4: Ensure Your Resume is in a Supported Format
If you’re encountering an issue while uploading your resume, make sure it is in a supported file format. Testing uploads from both your web browser and the LinkedIn app can yield different results depending on the format.
Pro Tip: Always save your document in the recommended formats such as PDF or Word for compatibility.
Step 5: Temporarily Disable Your Antivirus
Antivirus software can sometimes mistakenly block connections to LinkedIn. Try temporarily disabling your antivirus to see if this resolves the issue. If it does, consider adding LinkedIn as a trusted site in your antivirus settings.
Pro Tip: Always remember to re-enable your antivirus after testing to maintain your system’s security.
Step 6: Reset Your Browser or Try a Different One
If errors persist, it may be helpful to reset your current browser settings or switch to a different web browser altogether. This can often eliminate browser-specific bugs affecting LinkedIn.
Pro Tip: Familiarize yourself with the browser reset options as different browsers label them in various ways.
Step 7: Reach Out to LinkedIn Support
If all else fails, there may be a larger issue with LinkedIn. Reach out to their support team for further assistance.
Pro Tip: Document any error messages or codes you receive to provide detailed information to the support team.
Summary
To troubleshoot the ‘Something went wrong’ error on LinkedIn, utilize Incognito or Private Mode, clear your cache and cookies, adjust privacy settings, confirm file compatibility, temporarily disable your antivirus, consider resetting your browser, or contact LinkedIn support if necessary. By following these straightforward steps, you can restore functionality to your LinkedIn account.
Conclusion
Focused troubleshooting can alleviate the frustration caused by LinkedIn’s ‘Something went wrong’ error. By implementing the strategies outlined above, users can navigate the platform confidently and without disruption.
FAQ (Frequently Asked Questions)
Why does LinkedIn keep saying ‘Something went wrong’?
This error can stem from various issues, including an unstable internet connection, browser cache problems, or conflicts with security software.
How do I clear my LinkedIn cache?
If using the LinkedIn app, clear the cache via your smartphone settings. For browsers, clear cache and cookies, or use browser-specific options to delete data for LinkedIn.