Fix iPhone Incoming Calls Not Displaying Contact Names

Are you unable to see the caller’s name when receiving calls on your iPhone? The absence of a caller’s name typically means that their details aren’t saved in your contacts. However, if the caller ID is missing even when the number is present in your contacts, there may be an underlying issue. Remembering every number is impractical, so follow these steps to resolve the problem.

Solution 1 – Enable iCloud Contacts

It’s important to activate the iCloud contacts feature on your iPhone.

Step 1 – Start by navigating to the Settings on your iPhone.

Step 2 – Scroll down and select the “Apple ID” settings.

Step 3 – Once in the Apple ID settings, tap on the “iCloud” panel.

Step 4 – Click on the “See All” option.

Step 5 – Look for the “iCloud Contacts” or simply “Contacts” on the subsequent page.

Step 6 – Disable the “Contacts” toggle from this menu.

Step 7 – A prompt will appear asking if you want to keep or delete the contacts stored on your device; choose “Keep on my iPhone.”

Step 8 – Afterward, remember to re-enable the “Contacts” toggle.

Following these steps should ensure that the names of contacts synced from your iCloud will now appear when they call.

Solution 2 – Adjust the Short Name Settings

You can modify the Short Name settings within your iPhone’s Contacts.

Step 1 – Open the Settings app on your iPhone.

Step 2 – Select the “Apps” option from the list.

Step 3 – Scroll down slightly and tap on the “Contacts” option.

Step 4 – In the Contacts settings, select the “Short Name” option.

Step 5 – Choose “First Name Only” from the available settings.

Doing this will help ensure that only the contact’s first name is displayed when they call you.

Solution 3 – Enable the Dial Assist Feature

You may need to activate the Dial Assist option in your Contact settings.

Step 1 – Head to the Settings page on your iPhone, and select the “Apps” option.

Step 2 – Find and select the “Phone” app settings from the list.

Step 3 – Within the Phone settings, search for the “Dial Assist” option and toggle it on.

After activating this feature, contact names should begin to display correctly during calls.

Solution 4 – Log Out and Back Into Your Apple ID

Logging out of your Apple ID on your iPhone and then signing back in can help restore your contacts.

Step 1 – Go to the Settings page on your iPhone and access the Apple ID settings.

Step 2 – Scroll to the bottom and tap the “Sign out” option.

You’ll need to confirm this action by entering your passcode. Follow the prompts to successfully sign out of your Apple ID.

Step 3 – Once logged out, the default Settings view will appear.

Step 4 – Next, click on “Sign in with Apple ID” to proceed with signing back in.

Step 5 – Enter your Apple ID credentials (user ID and password), and sign in.

Upon completion, your contacts should sync back to your iPhone, allowing you to see your contact names when they call.

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