How to Resolve Google Workspace OR_CCR_103 Error When Adding a Credit or Debit Card

Key Notes

  • Ensure accurate card details to avoid OR_CCR_103 error.
  • Check for sufficient funds before processing transactions.
  • Contact customer support if error persists after troubleshooting.

How to Resolve the OR_CCR_103 Error on Google Workspace Seamlessly

Adding or updating credit card information on Google Workspace can lead to the frustrating OR_CCR_103 error. This guide provides a structured approach to troubleshooting and fixing this issue, ensuring a hassle-free experience.

Understanding and Fixing the Google Workspace Error Code OR_CCR_103

The OR_CCR_103 error often signals an issue with the credit or debit card information during the setup or update process. This problem may stem from incorrect details, expired cards, insufficient funds, or security settings.

Step 1: Double-Check Your Card Information

Ensure the accuracy of your credit or debit card information. Pay special attention to the card number, expiration date, CVV, and billing address. Any discrepancies can lead to issues.

Step 2: Update the Expiry Date

An expired card can cause the OR_CCR_103 error. Make sure the expiry date is current and adjust it in your payment settings if needed.

Step 3: Ensure Sufficient Funds Are Available

Check that your bank account linked to the card has adequate funds to complete the transaction. Insufficient funds may also trigger the OR_CCR_103 error.

Step 4: Clear Your Browser’s Cache and Cookies

Browser issues might interfere with the payment process. Clear your browser’s cache and cookies, then restart it before trying to add or update your payment information again.

Step 5: Switch to a Different Browser or Device

If the issue continues, try a different web browser or device, ensuring they are both current. This can resolve potential compatibility issues.

Step 6: Reach Out to Your Card Issuer

When earlier steps fail, contact your bank or card issuer. Some cards may have restrictions that block transactions with specific services like Google Workspace.

Step 7: Contact Google Workspace Support

If all else fails, the best course of action is to contact Google Workspace support. They can provide specialized assistance in resolving the OR_CCR_103 error.

Pro Tip: Have details ready, such as error messages and steps attempted, to expedite the support process.