How to Resolve Microsoft Word and Outlook Crashing Error 0xc0000005
Key Notes
- Users are experiencing crashes when using certain Microsoft 365 apps.
- Issues are primarily linked to outdated language packs.
- Microsoft has provided actionable workarounds to mitigate the problems.
Troubleshooting Microsoft 365 Crash Issues: Effective Workarounds You Can Implement
Experiencing crashes while using Microsoft 365 applications can be frustrating, especially during critical tasks. This guide outlines effective workarounds to resolve these issues, especially those related to error code 0xc0000005.
Step-by-Step Solutions for Microsoft 365 Crashing Issues
Step 1: Conduct an Online Repair on Microsoft 365 Apps
Begin by right-clicking the Start button and selecting ‘Installed apps’.Find the 365 application that needs repair, click the three-dots button, and then select ‘Modify’.Follow the prompts to select ‘Online Repair’ and click the ‘Repair’ button, then continue with the on-screen instructions to complete the process.
Pro Tip: This method can effectively resolve issues arising from faulty installations.
Step 2: Configure Office 365 Language Settings
Open any Microsoft 365 application, navigate to the File tab, and click on ‘Options’.Go to ‘Language’ to check if your preferred display language is set correctly. Additionally, check the ‘Office authoring languages and proofing’ section and ensure that the applicable language is installed by selecting the ‘Proofing available’ status.
Pro Tip: Make sure to restart your app after any changes to language settings to apply the updates.
Step 3: Remove Older Language Installations
Access Windows Settings by clicking the Start menu, then go to ‘Apps’.Locate and select any old language installations that may conflict with your current setup. Once identified, click ‘Uninstall’ to remove them from your system.
Pro Tip: Regularly review and update language packs to avoid conflicts with software updates.
Final Thoughts
While the solutions provided are temporary workarounds, they assist users in troubleshooting the crashing issues encountered with Microsoft 365 applications.