Resolve Error 0x00000bc4: No Printers Found on Your Device

2024/06/26

Key Notes

Adjust Group Policy to enable RPC connection settings.
Modify the registry settings if the Group Policy is unavailable.
Restart the Print Spooler service to resolve printing errors.

Troubleshooting Guide: Resolving Printer Error 0x00000bc4 on Windows 10/11

In recent updates of Windows 10 and 11, users have encountered the frustrating printer error code 0x00000bc4, indicating “No Printers Found”.This guide provides effective solutions to address this issue and restore printing capabilities.

How to Fix Printer Error 0x00000bc4

If the error code 0x00000bc4 arises while attempting to print documents, adjustments to the Group Policy or the Registry may resolve the issue.

Step 1: Adjust Group Policy Settings
Step 2: Edit the Registry Settings

Step 1: Adjust Group Policy Settings

Error code 0x00000bc4 is frequently triggered by the RPC Connection settings within Windows. By modifying these settings, users can fix the connection issue with network printers.

Follow these steps:

Press Win + R to open the Run dialog.
Type gpedit.msc and click OK.
In the Local Group Policy Editor, navigate to:

Computer Configuration > Administrative Templates > Printers

In the right pane, double-click on the policy named Configure RPC connection settings.
Select the Enabled radio button.
From the drop-down menu for “Protocol to use for outgoing RPC connections”, choose RPC over named pipes.
Click Apply and then OK. Restart your computer.

After rebooting, try to manually add the network printer again.

Step 2: Edit the Registry Settings

If the Group Policy is not an option, you can achieve similar results through the Registry Editor.

Here’s how:

Right-click on the Windows icon and select Run.
Type regedit and click OK.
Authorize the action in the User Account Control window by clicking Yes.
In the Registry Editor, navigate to:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC

In the right pane, double-click on RpcOverNamedPipes and set its Value Data to “1”.
Ensure that the Value Data for RpcOverTcp is set to “0”.
Click OK to confirm changes and restart your computer.

Upon restart, check if the error persists.

Additional Tips

Always verify that your printer drivers are updated.
Check your network connections to ensure stable communication with the printer.
Consider reinstalling the printer if problems persist after changes.

Summary

This guide provided effective solutions to address the error 0x00000bc4, focusing on adjustments in Group Policy and Registry settings, alongside resolving Print Spooler problems to enhance printer connectivity for Windows 10 and 11 users.

Conclusion

By following the outlined steps, users should gain robust access to their network printers without further disruptions. Don’t hesitate to reach out for assistance if issues persist, as printer configurations can often vary significantly.

FAQ (Frequently Asked Questions)

What does the error code 0x00000bc4 signify?

The error code 0x00000bc4 usually indicates that the system cannot find any connected printers, often due to network configuration issues or specific Windows policies.

Can I resolve this error without Group Policy access?

Yes! You can modify the Registry settings to achieve a similar effect if you do not have access to the Group Policy Editor.