Fix DirectX 12 Not Supported Error on Your System: 4 Effective Solutions

Numerous users have encountered the message indicating that DirectX 12 is not supported on their system, which can hinder the ability to run specific games. Fortunately, there are potential solutions to this problem.

How to Resolve the “DirectX 12 Is Not Supported on Your System”Error

1. Verify Your PC’s Compatibility with DirectX 12

1. Press Windows key + R and input dxdiag.
   

   

2. Go to the Display tab.
3. In the Drivers section, look for Feature Levels. If it shows 12_1 or 12_0, DirectX is supported on your system.
   

   

Note that certain games might require Feature Level 12_2. If your graphics card does not support this, you may face issues running them.

2. Update Your Graphics Drivers

1. Visit the official website of your GPU manufacturer.
2. Find your graphics card model in the available options.
   

   

3. Download the latest version of the driver and install it.
   

   

You can also utilize applications like GeForce Experience or AMD Adrenalin for driver updates.

3. Turn Off DX12 Mode within the Game

1. Find the configuration file for the game. For instance, the file may be located at: %LOCALAPPDATA%\Prospect\Saved\Config\WindowsNoEditor\
2. Open GameUserSettings.ini with Notepad.
   

   

3. Search for the line m_enableDX12=True and delete it.
4. Save your changes and relaunch the game.

In this example, we referenced The Cycle: Frontier, although procedures may vary for other titles. Several games also have launchers that provide an option to disable DirectX 12 mode, so consider using those instead.

4. Adjust Launch Parameters

1. Right-click the game’s shortcut and select Properties.
   

   

2. In the Target field, append -d3d11 after the closing quotation marks.
   

   

3. Apply and save the changes.

The issue of DirectX 12 not being supported can impact several Steam games, including Nightingale, Frostpunk 2, Marvel Rivals, Robocop, and others.

These general solutions are applicable to almost any game, so take the time to implement them. If problems persist, ensure that DirectX 12 is correctly activated on your PC.

Author: Egor Kostenko

My goal is to make complex technical topics simple and accessible. On this site, I gather unique and useful content that not only solves users’ problems but also helps them better understand the capabilities of Windows.