How to Resolve 0x00000005 Error in Microsoft Store on Windows PC
Key Notes
- Use WSRESET to clear the Microsoft Store cache.
- Repair or reset the Microsoft Store through settings.
- Reinstall Microsoft Store if the issue persists.
How to Resolve Error Code 0x00000005 in Microsoft Store
The error code 0x00000005 on Microsoft’s digital marketplace can hamper your gaming experience. This guide provides step-by-step solutions to resolve the issue for Windows 10 and 11 users.
Detailed Solutions to Fix the Error
Step 1: Clear the Store Cache Using WSRESET
Begin by clearing the Microsoft Store cache to mitigate issues related to corrupted data. Execute the WSRESET command:
Press Windows + S, type WSReset.exe, and right-click on it to select Run as administrator. Follow through until completion, then restart your computer.
Pro Tip: If you still encounter issues, try running the command again after a system restart.
Step 2: Repair or Reset Microsoft Store via Settings
Access the Settings app by pressing Win + I and navigate to Apps > Apps & Features. Locate Microsoft Store, select it, and choose either the repair or reset option to resolve the issue.
Step 3: Repair System Files with SFC and DISM
Corrupted system files may have caused the error. To address this, run both SFC and DISM scans. Open the Command Prompt as administrator and execute the commands: sfc /scannow followed by DISM /Online /Cleanup-Image /RestoreHealth.
Step 4: Re-register Microsoft Store Application
If the error continues, try re-registering the Microsoft Store:
Open Windows PowerShell as administrator and run this command: Get-AppxPackage -allusers Microsoft. WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\\AppXManifest.xml" }. Restart your computer post execution.
Step 5: Reinstall Microsoft Store
If previous solutions fail, reinstall the Microsoft Store:
Run PowerShell as administrator and use these commands: Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage and then Get-AppxPackage -allusers Microsoft. WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}. Restart your PC afterward.
Step 6: Create a New User Account
As a last resort, creating a new user account can help. Open the Settings app using Win + I, and go to Accounts > Family & Other Users > Add Someone Else to This PC. Set up a new account, then log in to see if the issue persists.
Additional Tips
- Double-check your date and time settings to ensure they are correct.
- Make sure Windows is up to date for the best compatibility.
- Temporarily disable any VPN or proxy services that could interfere.
Summary
In this guide, we explored various methods to resolve error code 0x00000005 on the Microsoft Store, including resetting the store cache, repairing the app, and re-registering it. Applying these solutions can restore your ability to access games and apps.
Conclusion
The error code 0x00000005 can be frustrating, but with the solutions outlined in this guide, you should be equipped to tackle this issue. If problems persist, consider reaching out to Microsoft Support for further assistance.
FAQ (Frequently Asked Questions)
What does error code 0x00000000 mean on Microsoft Store?
This error typically arises during app downloads or updates, often due to incorrect date/time settings or caching issues. Solutions include adjusting settings, clearing the cache, or reinstalling the Store.
What can I do if I encounter error 0x8A150006 when installing apps?
This error indicates that administrator rights are required. You may need to delete the LocalCache folder or re-register the Microsoft Store app to resolve it.