Understanding Event ID TPM-WMI 1796 Error: Causes and Solutions

Key Notes

  • Identify and uninstall any recent Windows updates that may cause conflicts.
  • Reinstall any relevant drivers impacting hardware performance.
  • Check and modify Secure Boot settings to ensure compatibility.

Troubleshooting the TPM-WMI 1796 Error on Windows PCs

Experiencing frequent crashes on your PC can be frustrating, particularly when faced with the TPM-WMI 1796 error code. Understanding the implications of this error and the steps necessary to resolve it is crucial for maintaining system stability and performance.

Effective Solutions to Resolve TPM-WMI 1796 Error

Step 1: Uninstall Recent Windows Updates

Start by opening the Settings application. Press Windows + I to launch it and then navigate to Windows Update followed by Update History. From there, choose Uninstall Updates, select the most recent update, and proceed to uninstall it.

Step 2: Reinstall Essential Drivers

Access Device Manager by clicking the Windows key, typing Device Manager in the search bar, and selecting Open. Expand Sound, video, and game controllers, right-click on the problematic Realtek High Definition Audio driver, and choose Uninstall device. Restart your computer to let Windows reinstall the drivers automatically, or download them from the manufacturer’s site.

Step 3: Enable or Disable Secure Boot

3.0 Enable Secure Boot: Press Windows + R, type msinfo32, and hit Enter. In the System Summary, locate Secure Boot State. If it’s set to Off, change it via the Registry Editor by navigating to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecureBoot\State and setting UEFISecureBootEnabled to 1.

Pro Tip: Always create a backup or restore point before altering the registry.

3.1 Disable Secure Boot: To disable Secure Boot, restart your computer, enter the UEFI settings by pressing the appropriate key (commonly F2 or F10 ), locate the Secure Boot option, and switch it to Disabled.

Step 4: Update Your BIOS

Visit the HP Driver and Software Download website. Specify your model, choose your OS version, and download the available BIOS updates. Install the update and restart your computer to resolve any compatibility issues.

Step 5: Reset the TPM

Boot into the BIOS setup by pressing F2. Locate the Security section, find the TPM option, and select the Clear box. After that, reboot and ensure TPM is enabled before restarting your computer again.

Step 6: Reinstall Problematic Software

Open the Control Panel by typing it in the Start Menu search bar. Navigate to Programs and select Uninstall a Program. Locate and uninstall software known to conflict with your system, such as BattleEye anti-cheat software or any recently installed game.

Pro Tip: Consider upgrading your hardware for better gaming performance if crashes persist.

Extra Tips for System Stability

  • Check compatibility of your hardware with the latest Windows updates.
  • Ensure your antivirus software is not conflicting with any critical system processes.
  • Keep your system drivers updated regularly to avoid errors.

Summary

The TPM-WMI 1796 error can stem from various issues, including driver incompatibilities and BIOS settings. By following these steps, users can restore their system’s stability and functionality. Regular maintenance and monitoring of system updates and hardware compatibility can also prevent recurrence of errors.

Conclusion

In conclusion, troubleshooting the TPM-WMI 1796 error requires a systematic approach to uninstalling updates, adjusting settings, and ensuring driver compatibility. Taking these steps can enhance your PC’s performance and reduce the likelihood of future errors.

FAQ (Frequently Asked Questions)

What exactly is the TPM-WMI 1796 error?

The TPM-WMI 1796 error indicates a problem with the Trusted Platform Module (TPM) driver which can cause system instability and crashes.

How can I tell if Secure Boot is enabled?

You can check if Secure Boot is enabled by running the msinfo32 command and looking at the Secure Boot State in System Summary.