How to Fix Discovery Plus Error 400: 3 Effective Solutions

Key Notes

  • Resetting your Discovery Plus password can resolve the issue.
  • Removing devices from your account is a key troubleshooting step.
  • Soft resets can often clear up streaming problems quickly.

How to Resolve Discovery Plus Error 400: A Comprehensive Guide

Experiencing the Discovery Plus error 400 can be frustrating, disrupting your access to your favorite shows. This guide provides effective solutions to help regain access quickly.

Step-by-Step Solutions to Fix Error 400

Step 1: Remove Devices from Your Discovery Plus Account

To initiate troubleshooting, start by managing your devices within your account. Follow these steps:

  1. Log in to your Discovery Plus account via a browser.
  2. Navigate to the Account section.
  3. Select Manage Devices.
  4. Remove all listed devices.
  5. Then restart the Discovery Plus app and log in using the provided QR code.

Pro Tip: Regularly check and manage your devices to avoid unnecessary errors.

Step 2: Execute a Full System Reset

If the error persists, performing a full reset of your Sky STB can clear errors:

  1. Press the Home button on your Sky remote.
  2. Navigate to Settings.
  3. Choose System Management, then go to Resets & updates, and select Factory reset.
  4. Confirm the factory reset option.
  5. While the screen is black, press 4 and 6 on the remote for three seconds to unlink it.
  6. Wait for the factory reset process to complete.

Pro Tip: A factory reset will erase all settings, ensure you have important information noted down before performing this step.

Step 3: Conduct a Soft Reset on Glass TV

For issues specific to Glass TV, executing a soft reset might do the trick:

  1. Disconnect the TV from the power outlet.
  2. Press and hold the Power button on the device for at least 20 seconds.
  3. Reconnect the TV to power without releasing the Power button.
  4. When you see the red light blinking, release the Power button.
  5. Simultaneously press 1 and 3 to re-pair your remote.

Pro Tip: Performing a soft reset can help with various streaming issues without losing your settings.

Summary

In summary, if you encounter a Discovery Plus error 400, begin by resetting your password, removing excess devices, and performing soft or full resets as needed. These methods are often effective in restoring access to streaming services.

Conclusion

By following the steps outlined in this guide, you can effectively troubleshoot and eliminate the Discovery Plus error 400. Regular maintenance and device management are key to enjoying uninterrupted access to your favorite shows.

FAQ (Frequently Asked Questions)

What causes Discovery Plus error 400?

This error is typically due to device glitches or issues with your account’s device limits.

Can I use Discovery Plus with a VPN?

Yes, but some users experience issues. Configuring your VPN correctly may resolve these problems.