Fix: Device Manager Missing Sound, Video, and Game Controllers

2023/12/21

Key Notes

Run the Hardware Troubleshooter to identify and fix issues.
Check under the ‘Other Devices’ category for hidden controllers.
Manually install drivers from the manufacturer’s website if needed.

Resolving Missing Sound, Video, and Game Controllers in Device Manager

Are you facing an issue where sound, video, or game controller devices are not appearing in your Device Manager? This guide will help you troubleshoot and resolve this problem effectively.

Resolving Missing Sound, Video, and Game Controllers

If you’re unable to see the Sound, Video and Game Controllers category in Device Manager, follow these steps to rectify the issue:

Step 1: Run the Hardware and Devices Troubleshooter

To initiate the troubleshooter:

Open the Command Prompt as an administrator.
Type the command msdt.exe -id DeviceDiagnostic and press Enter.
Follow the onscreen prompts in the Hardware and Devices troubleshooter.

Pro Tip: The troubleshooter can often identify potential hardware issues automatically.

Step 2: Check Under Other Devices

Sometimes devices are categorized incorrectly. To check:

Open Device Manager and expand the Other devices category.
If your controller is listed, right-click on it, select Update Driver, and follow the instructions.

Step 3: Scan for Hardware Changes

Another useful method is to scan for hardware changes:

Click on Action in Device Manager, then select Scan for hardware changes.
Observe if your missing devices show up after the scan.

Step 4: Utilize the Add Legacy Hardware Wizard

To manually add your device:

In Device Manager, click on your username at the top.
Select Action > Add Legacy Hardware.
Follow the wizard’s prompts to install the appropriate driver.

Step 5: Manually Install the Driver

If previous methods fail, you can manually install the driver:

Visit the official website of your device manufacturer.
Download the latest driver compatible with your device.
Install the driver according to the manufacturer’s instructions.

Additional Tips

Check for Windows updates that might fix compatibility issues.
Ensure all audio devices are connected properly and powered on.
Refer to the manufacturer’s guidelines for any specific installation procedures.

Summary

The absence of sound, video, and game controller devices in Device Manager can cause frustration. However, by following the outlined steps, including running the troubleshooter and checking under other device categories, you can quickly address this issue.

Conclusion

Always ensure that your device drivers are up to date for optimal performance. By following this guide, you can troubleshoot and resolve issues related to missing sound and game controllers efficiently. Should problems persist, reaching out to professional tech support might be your best option.

FAQ (Frequently Asked Questions)

Why isn’t my PC detecting audio devices?

If no audio device is detected, it could indicate outdated drivers or improper connections. Ensure your audio drivers are updated and that all connections are secure.

What should I do if I cannot see the Sound, Video, and Game Controllers category?

If this category is missing, run the Hardware Troubleshooter and check under the Other devices category. You may also attempt to add legacy hardware through Device Manager.