How to Fix ‘Compatible TPM Cannot Be Found’ Error in Windows 11

Key Notes

  • TPM 2.0 is mandatory for Windows 11 to function correctly.
  • Ensure TPM is enabled in the BIOS/UEFI settings.
  • Updating BIOS/UEFI may resolve many TPM-related issues.

Resolving the ‘Compatible TPM Cannot Be Found’ Error on Windows 11

If you see the error message “Compatible TPM cannot be found” on your Windows 11 PC, it signifies issues detecting the Trusted Platform Module (TPM) essential for security features. This guide walks you through several troubleshooting steps to remedy the situation.

How to Resolve the ‘Compatible TPM Cannot Be Found’ Error in Windows 11

If your device is experiencing issues with TPM detection, a simple restart may resolve temporary glitches. However, for persistent errors rooted in BIOS settings or hardware malfunctions, follow these steps:

Step 1: Check Your TPM Version

To confirm your TPM version, access Device Manager ( Win + X > Device Manager), expand the Security devices section, and review the TPM details. If your version isn’t 2.0, you may need hardware updates to resolve the error.

Pro Tip: If you need to upgrade, consult your manufacturer’s guidelines or consider a new motherboard.

Step 2: Confirm TPM is Enabled in BIOS/UEFI

Restart your PC and enter the BIOS/UEFI by pressing the indicated key (typically F2, F10, Del, or Esc during boot).Navigate to the Security or Advanced tab, locate the TPM option, and ensure it is enabled.

Pro Tip: Ensure both Attestation Enable and Key Storage Enable options are checked for optimal functionality.

Step 3: Update or Reinstall the TPM Driver

Issues in driver detection can arise; update or reinstall your TPM drivers via Device Manager. Right-click Trusted Platform Module 2.0 and opt for ‘Update Driver’.If problems persist, uninstall the driver to force Windows to reinstall it upon reboot.

Step 4: Update Your BIOS/UEFI Firmware

If earlier solutions haven’t resolved your issue, consider updating your BIOS/UEFI firmware. Download the latest firmware from your manufacturer’s site, transfer it to a formatted USB drive, and follow the BIOS update procedures during boot.

Step 5: Clear the TPM

As a last resort, clearing the TPM removes all stored cryptographic keys, potentially resolving persistent errors. Make sure to back up your important data before proceeding. After clearing, re-enable TPM in BIOS and verify functionality using the TPM Management tool ( tpm.msc ).

Pro Tip: Ensure any features dependent on TPM, like BitLocker, are reconfigured post-clearance.

Additional Tips

  • Always verify your BIOS/UEFI firmware is the latest.
  • Check compatibility of your hardware with TPM 2.0 specifications.
  • Consider professional assistance if issues persist after all troubleshooting steps.

Summary

Encountering the ‘Compatible TPM cannot be found’ error on Windows 11 can hinder your system’s functionality. By systematically checking your TPM version, BIOS/UEFI settings, and updating drivers or firmware, you can effectively resolve this issue and restore your system’s security features.

Conclusion

By following the outlined steps, you can troubleshoot and rectify the ‘Compatible TPM cannot be found’ error in Windows 11. Always keep your drivers and system firmware updated to avoid future complications.

FAQ (Frequently Asked Questions)

How to fix TPM device is not detected?

If the TPM device is not detected, ensure TPM is enabled in the BIOS/UEFI settings. Also, consider updating your BIOS/UEFI firmware and checking for updated TPM drivers.

Can I get Windows 11 if I don’t have TPM?

While TPM 2.0 is necessary for Windows 11’s security features, workarounds exist for unsupported PCs, though they may compromise system security and updates.