How to Fix Canon Printer Not Printing on Windows PC

2024/03/24

Key Notes

Begin with the printer troubleshooter for quick diagnostics.
Ensure printer drivers are updated for optimal performance.
If all else fails, do not hesitate to reach out to Canon support.

Troubleshooting Tips for Canon Printers Not Printing on Windows PCs

Experiencing printing issues with your Canon printer on a Windows PC can be frustrating. This guide outlines essential troubleshooting techniques to help you resolve common problems quickly.

Resolving Canon Printer Issues on Windows PC

Step 1: Run the Printer Troubleshooter

Start by launching the Printer Troubleshooter via the Get Help app to identify and resolve temporary glitches:

Access Windows Settings.
Select System > Troubleshoot.
Click on Other troubleshooters.
Hit the Run button under the Most Frequent section for the Printer Troubleshooter.

Step 2: Clear Print Queue

To address issues caused by stuck print jobs, proceed to clear the print queue :

Navigate to the Services Manager, locate the Print Spooler service, right-click to select Stop. Open File Explorer and access the directory:

C:\Windows\System32\spool

Inside the PRINTERS folder, delete all files but keep the folder itself. Once completed, restart the Print Spooler service by right-clicking and selecting Start.

Step 3: Try a Different USB Cable

If using a wired Canon printer, check the USB cable and port. A faulty connection may interrupt printing. Test with an alternate USB cable to see if this resolves the issue.

Step 4: Remove and Re-add Your Printer

Reconnecting your printer can clear any configuration errors:

Navigate to Windows Settings.

Bluetooth & devices > Printers & scanners.

Right-click on your printer and select the Remove option.

To re-add it, follow these steps:

Return to Windows Settings.
Choose Bluetooth & devices > Printers & scanners.
Click the Add device button.

Step 5: Update Your Printer Driver

Outdated or damaged printer drivers can lead to printing failures. Make sure to download and install the latest driver from the manufacturer’s website:

Open the Device Manager.
Expand the Print queues section.
Right-click on your printer driver and select Uninstall device.

Once uninstalled, download the new driver and install it.

Step 6: Check for Paper Jam

Paper jams are a frequent source of printing issues. Inspect your printer for any stuck paper:

First, turn off the printer and remove the paper tray. Check inside the printer and, if necessary, access the rear for any jams. If paper is found, carefully remove it. If you’re unsure about cleaning your printer, consult a professional.

Step 7: Contact Canon Support

If the above solutions do not resolve your issues, please reach out to Canon support for further assistance. They are equipped to help tackle more complex problems.

Summary

To resolve Canon printer issues on Windows PCs, utilize the integrated troubleshooter, clear the print queue, check USB connections, update drivers, and ensure there are no paper jams. Don’t hesitate to reach out to Canon support if the problem persists.

Conclusion

Addressing Canon printer issues can be straightforward if you follow the right troubleshooting steps. Clear diagnostics and maintenance can bring your printer back to functionality in no time. Remember, communication with Canon support can also assist when manual resolutions fail.

FAQ (Frequently Asked Questions)

What to do when my Canon printer is not responding?

Start by power cycling the printer. Additionally, clearing the print queue and ensuring your driver is up-to-date can resolve many issues.

How do I update my Canon printer driver?

Visit the manufacturer’s website to download the latest driver. Ensure to uninstall the existing driver from the Device Manager before installation.