How to Retrieve Disappeared Bing Chat History: 6 Fast Solutions

Step 1: Restart the Chat Search History

Begin by signing out and then signing back into your Microsoft account on the Microsoft Edge browser.

Pro Tip: Keep your answers to hand; they might help you link to previous conversations.

1. Open Microsoft Edge on your PC and sign out of your Microsoft account.
2. Type ‘Bing’ or ‘ Copilot ‘ into the search bar.
3. Access the ‘ Copilot ‘ tab to initiate Bing AI Chat or Copilot.
4. Click the Hamburger menu and select ‘ Search history ‘ from the context menu.
5. Toggle off the ‘ Show new searches here ‘ option on the search history page.
6. Finalize by clicking ‘Turn off.’

Step 2: Clear Microsoft Edge Browser Cache and Cookies

Clearing the cache and cookies can often resolve hidden issues affecting Bing Chat functionality.

1. Open Microsoft Edge, click on the three dots to access the Menu, and select Settings.
2. Navigate to ‘ Privacy, search, and services ‘ from the left sidebar.
3. Click the ‘ Choose what to clear ‘ button under the ‘ Clear browsing data ‘ section.
4. Check the boxes for ‘ Cached images and files ‘ and ‘ Cookies and other site data ‘, then click the Clear now button.
5. Restart Microsoft Edge to confirm if the issue has been resolved.

Step 3: Sync Your Edge Data Manually

Proper syncing ensures that your settings and data meet cross-device standards, ensuring a smoother chatting experience.

1. Launch Microsoft Edge.
2. Click the Menu icon at the top right corner and choose Settings.
3. Select Profiles from the left pane, then access Sync on the right pane.
4. Adjust your syncing preferences based on the data categories offered.

Step 4: Remove Browser Extensions

Sometimes, an extension might interfere with Bing Chat functionality. Disabling them can help identify the source of the problem.

1. Open Microsoft Edge and click on the three dots to enter the Menu. Click on Extensions.
2. Select Manage Extensions from the list that appears.
3. Toggle off the switch for each extension to disable it and determine if one is causing issues.
4. Identify and remove any extensions that disrupt Bing Chat.

Step 5: Repair Microsoft Edge

Repairing your browser can eliminate minor software issues that hinder its overall functionality.

1. Press Windows + I to open Settings, navigate to Apps, then Apps and features.
2. Locate Microsoft Edge in the list, click the three dots icon next to it, and select Modify.
3. Authorize by clicking Yes when prompted for changes to your device.
4. Ensure you are connected to the internet and hit the Repair button. This may resolve issues encountered.

Step 6: Install a Chat History Extension

Installing an extension for chat history can significantly help in retaining your conversations even during mishaps.

1. Open Microsoft Edge, click on the vertical ellipsis, and navigate to Extensions.
2. Select Get for Microsoft Edge extensions.
3. Type ‘Bing Chat History’ into the search box on your left, then click Get on the relevant add-on.
4. Read reviews on additional options like ‘Bing Chat Saver’; opt for the one with the best rating.
5. Click on Add extension when ready.

Pro Tip: While these extensions can save most text, they may not capture images or hyperlinks, so keep important information backed up separately.

Can I retrieve my Bing chat history from other devices?

What should I do if my Bing chat history still won’t restore?