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How to Fix ASUS Laptop Touchpad Issues: Troubleshooting Guide

2024/01/08
PC Repair

Key Notes

  • Inspect Windows touchpad settings for any configuration issues.
  • Ensure the touchpad is not locked via the MyASUS app.
  • Check that the ASUS Precision Touchpad driver is enabled and up-to-date.

How to Troubleshoot Your ASUS Laptop Touchpad Issues Effectively

Encountering problems with your ASUS laptop touchpad can be frustrating, especially when it’s an essential feature for navigation. This guide outlines a clear series of steps to identify and resolve touchpad malfunctions with your ASUS laptop.

Solutions for ASUS Laptop Touchpad Issues

Follow these actionable steps if you find your ASUS laptop touchpad unresponsive or not functioning properly:

Step 1: Inspect Touchpad Settings in Windows

To enable or disable the touchpad from Windows settings, follow these steps:

  1. Open the Settings menu in Windows 11/10.
  2. Navigate to Bluetooth & devices > Touchpad.
  3. Ensure the touchpad toggle is switched on.

Pro Tip: Additionally, expand the Touchpad section and opt for “ Leave touchpad on when a mouse is connected ” to ensure the touchpad remains operational even when an external mouse is attached.

Step 2: Verify Touchpad Status via MyASUS App

The MyASUS app is a handy management tool for ASUS devices. Follow these steps to check your touchpad status:

  1. Launch the MyASUS app.
  2. Select Device Settings from the sidebar.
  3. Scroll to the Touchpad section.
  4. Ensure that the toggle is active to unlock your touchpad.

Pro Tip: Some ASUS laptops feature a function key (often marked with a touchpad icon, such as F6 ) that you can press to quickly toggle the touchpad’s functionality.

Step 3: Evaluate the ASUS Precision Touchpad Driver

If the touchpad is still unresponsive, check the ASUS Precision Touchpad driver status:

  1. Access the Device Manager.
  2. Expand the Human Interface Devices section.
  3. Right-click on the ASUS Precision Touchpad driver and select Enable device if it’s currently disabled.

If the driver is enabled but the issue persists, consider uninstalling it and then restarting your laptop or selecting Scan for hardware changes to reinstall the driver.

Step 4: Reset the BIOS

If the touchpad still does not respond, you may need to reset your BIOS to its default settings. Enter your BIOS during startup and proceed with the reset. Make sure to save your changes before exiting.

Additional Tips

  • Always keep your laptop’s software up to date, including drivers and operating systems.
  • If using an external mouse, check if it may be affecting touchpad functionality.
  • Regularly check for any physical damage to the touchpad.

Summary

Troubleshooting touchpad issues involves checking touchpad settings, ensuring the driver is functional, and exploring app settings specific to ASUS laptops. By following the steps outlined above, you can swiftly identify and resolve touchpad malfunctions.

Conclusion

Addressing touchpad issues on your ASUS laptop is essential for maintaining productivity. Utilize the methods in this guide to restore your touchpad functionality and avoid disruptions in your work. Don’t hesitate to seek professional help if these steps don’t resolve the issue.

FAQ (Frequently Asked Questions)

How do I turn my touchpad back on my ASUS laptop?

You can enable your touchpad using the dedicated function key (commonly located on the function keys), the MyASUS app, or the Windows Settings menu.

How do I unfreeze my touchpad?

If your touchpad is frozen, check the driver status and consider reinstalling it. Additionally, look for a dedicated key that may be disabling the touchpad.

PC Repair