How to Fix Printer That Keeps Printing the Same Page Automatically

If you’re experiencing issues with your printer continuously producing the same page, this article offers solutions that can assist in resolving this issue. Such a problem may arise from outdated firmware or a corrupted printer driver.

Printer continuously printing the same page

Try the following troubleshooting steps if your printer frequently prints a single page over and over on your Windows device.

1. Use the Printer Troubleshooter
2. Upgrade your printer firmware
3. Reset the Print Spooler
4. Uninstall and reinstall the printer driver
5. Repair corrupted system image files
6. Completely remove and re-add your printer
7. Clear temporary files
8. Restore your printer to factory settings

You’ll find detailed explanations for each of these solutions below.

1] Run the Printer Troubleshooter

Begin by running the Printer Troubleshooter via the Get Help app to see if it resolves the issue. Alternatively, access it directly from the Settings in Windows 11/10. Navigate to System > Troubleshoot > Other Troubleshooters in Settings, then click the Run button next to Printer.

2] Upgrade your printer firmware

This issue might stem from outdated firmware; therefore, it’s important to check for any available updates. Instructions on how to update your printer firmware can typically be found in the device’s manual. Visit the official website of your printer’s manufacturer to download the user manual for specific guidance.

3] Reset the Print Spooler

If the problem continues, try resetting the Print Spooler. Start by launching the Windows Services Manager and locate the Print Spooler service. Right-click on it and select Stop.

Next, open File Explorer and navigate to:

C:\Windows\System32\spool

In the PRINTERS folder, delete all files inside but do not remove the PRINTERS folder itself. Once complete, return to the Services Manager and restart the Print Spooler. Check if the issue still occurs.

4] Uninstall and reinstall the printer driver

A corrupted driver could also be the underlying cause of the issue. Here’s how to reinstall the printer driver:

1. Access Device Manager.
2. Expand the Print queues section.
3. Right-click on your printer driver and select Uninstall device.
4. Visit your printer manufacturer’s official site to download the latest driver version.
5. Run the installation file to add the printer driver.

If your printer driver is an INF file, install it via Device Manager.

5] Repair corrupted system image files

If the issue remains, utilize the System File Checker tool to fix any corrupted system image files on your computer. You might also consider using the DISM tool for this purpose.

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6] Completely remove and re-add your printer

Try fully removing your printer, then re-adding it. Here’s how:

1. Open Windows 11 Settings.
2. Navigate to Bluetooth & devices > Printers & scanners.
3. Click on the Print Server Properties tab.

If you are using Windows 10, go to the Control Panel and select Hardware and Sound > Devices and Printers. Choose your printer, and you’ll find the Print server properties option in the ribbon.

In the Print server properties window, go to the Drivers tab. Select and remove each printer driver associated with your printer, such as all the drivers linked to an HP printer.

After removing these drivers, take the following steps: access Windows 11 Settings, and under Bluetooth & devices > Printers & scanners, select and remove your printer. For Windows 10, remove it via the Control Panel, and also delete the printer driver from Device Manager.

Restart your computer then re-add your printer, which may also require a driver reinstallation.

7] Clear temporary files

It’s also a good idea to delete any temporary files from your system. Open the Run command window and type %temp%. Hit OK, and this action will open the TEMP folder in File Explorer, where you can delete all files within it. Don’t forget to restart your computer afterward.

8] Restore your printer to factory settings

If the issue still exists, you might need to reset your printer to its default factory settings. The specific procedure for this can be found in your printer’s user manual.

If a factory reset does not resolve the problem, consider reaching out to printer support or visiting a service center for assistance.

How can I cancel ongoing print jobs?

To halt active printing, you should first pause the print jobs. Access the Devices and Printers section in Control Panel, right-click on your printer, and select See what’s printing. Next, go to the Printer menu and choose Pause Printing. Go back to the Printer menu and select Cancel All Documents.

How to stop printing on an HP printer?

For HP printers, simply press the Cancel button located on the printer’s control panel to end a print job. To cancel multiple print jobs at once, you’ll need to clear the print queue by deleting all files present in the PRINTERS folder.