How to Fix Copilot Error: 4 Effective Solutions for “Something Went Wrong”

How to Fix Copilot Error: 4 Effective Solutions for “Something Went Wrong”

Numerous users have experienced the “Something went wrong”Copilot error, which can completely hinder your ability to utilize the service. Although this problem may seem ambiguous, it is fairly straightforward to resolve. In this article, we will guide you through the steps to fix it.

How can I address the Something went wrong Copilot error?

1. Clear Bing Cookies

  1. Open the Menu and select Settings.
    Google Chrome settings menu
  2. From the left side panel, click on Privacy and security, then select Third-party cookies.
    third-party cookies settings
  3. Select See all site data and permissions.
    view all site data and permissions
  4. Find Bing in the list and click the Delete icon.
    delete Bing cookies

If this step does not resolve the issue, consider clearing your browser cache and removing all cookies as a next step.

2. Remove Local and Session Storage for Copilot

  1. Open the Copilot page in your browser.
  2. Press F12 to access the Developer Tools.
  3. Navigate to the Application tab.
    application tab in developer tools
  4. Under Local Storage, right-click each entry and select Clear.
    clear local storage items
  5. Repeat this process for Session Storage.
    clear session storage items

3. Disable VPN and Flush DNS

  1. If you’re using a VPN, turn it off.
  2. For any third-party firewalls, ensure they are set to a level lower than Strict.
  3. Press the Windows key + S , type cmd, and select Run as administrator.
    elevated command prompt
  4. Enter the command ipconfig /flushdns
    CMD flush DNS command

Some users have mentioned that simply changing the VPN location instead of disabling it might also resolve the “Sorry something went wrong”error in Copilot Studio, so give that a try as well.

4. Additional Suggestions

  1. Verify that you have not exceeded your OpenAI quota. If necessary, add more credits.
  2. Visit the official Copilot website.
  3. If utilizing Copilot within Word, try highlighting only a few sentences instead of the entire page.
  4. Open the Copilot feature via the Home ribbon, then initiate the rewrite action from the selected text.

These strategies can assist you if you encounter the “Something went wrong”Copilot error. Clearing the cache typically resolves the problem.

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