Steps to Resolve the COREMSGCALL_INTERNAL_ERROR Blue Screen of Death (BSoD)

The BSoD error identified as COREMSGCALL_INTERNAL_ERROR is associated with the code 0x00000173. This bug check indicates that the CoreMessageCall component of Windows has encountered a critical and unrecoverable error. Notably, CoreMessageCall serves as a vital OS element that manages communication across various applications and processes.

Typically, this error arises due to software incompatibilities or driver-related issues. However, similar to other Blue Screen of Death (BSoD) errors, we cannot entirely rule out potential hardware failures.

How can I resolve the COREMSGCALL_INTERNAL_ERROR BSoD?

1. Remove any recently added software

1. Press Win + I to open the Settings.
2. Navigate to Apps > Installed apps and look for any software you’ve added recently.
3. Select the three-dot button next to the application and click Uninstall.
4. Restart your computer to check if the COREMSGCALL_INTERNAL_ERROR reappears.

Booting your PC will involve a minimal set of processes and drivers, aiding you in pinpointing which application may be at fault.

2. Update or reinstall the problematic driver

1. Right-click on the Start button and choose Device Manager.
2. Expand each component category to find any driver that has a yellow exclamation mark.
3. Once you’ve found it, right-click on the driver and select Update driver.
4. Click on Search automatically for drivers.
5. Follow the prompts to complete the update process.

It’s advisable to first check for recently installed drivers, as they can often lead to these issues. If Windows is unable to find a suitable driver, manually download it from the manufacturer’s website for optimal performance.

Since this process can be time-consuming, a dependable driver updater tool might be a worthy investment. Such tools automatically scan your system for driver issues and simplify the updating process.

3. Conduct SFC and DISM scans

1. Click the Start button, type cmd in the search field, and select Run as administrator to access Command Prompt with full privileges.
2. Input the following command to check and repair corrupted system files: sfc /scannow, then hit Enter.
3. Once completed, paste the following command to fix Windows OS files: DISM /Online /Cleanup-Image /RestoreHealth, followed by Enter.
4. After the scans are complete, restart your machine to implement the changes.

As is typical with any BSoD, performing SFC and DISM scans is a wise approach, as they tend to remedy numerous system and image inconsistencies in Windows.

4. Restore your system to an earlier state

1. Press the Windows key, type control panel into the search field, and select Open.
2. Choose Large icons under the View by category, then select Recovery.
3. Click on the Open System Restore option.
4. Select Choose a different restore point and proceed by clicking Next.
5. Pick a restore point generated before the error began and hit Next.
6. Click on Finish to start the restoration process.

Your system will restart and revert to the settings from your chosen restore point, provided such a point was created. If the System Restore fails, we recommend checking further guides for troubleshooting.

By implementing the suggested solutions, you should ideally resolve the COREMSGCALL_INTERNAL_ERROR BSoD. However, remember that BSoD errors can also stem from defective hardware components. If all else fails, seeking assistance from a professional technician or repair service is advisable.

For further reading on BSoD issues, explore our recent coverage of the Elam_Driver_Detected_Fatal_Error for additional insights.

If you have queries or possess other viable solutions that worked for your situation, please share them in the comments section below.

Source & Images