Top 5 Solutions to Resolve Error Code 403 in Palia

Users frequently encounter the Login Error Code: 403 – Oops, you’re not eligible for this playtest when attempting to set up or access their accounts on Palia. This error typically appears when users try to launch the game prior to its official release, if the servers are excessively busy, or if they lack an invitation to join the playtest.

First, verify the game’s Discord channel or check the official server status to see if there are any outages. Additionally, confirm that you have a stable internet connection, restart your browser, and reboot your computer.

How to Resolve Error Code 403 in Palia

1. Restart the Game

1. Open the Task Manager by pressing Ctrl + Shift + Esc.
2. Navigate to the Processes tab, find Palia, and select End task.
3. Launch Palia again from your game launcher (Steam, Epic Games, etc.) and see if the issue persists.

2. Check Your Account and Use the Correct Email to Log In

If you have already logged into the game, log out by navigating to the Settings menu, then exit the game, restart it, and log back in with the appropriate credentials.

Logging in with a different email from the one you registered with will prevent access. Double-check to ensure the email address is correct and that you’ve entered the right password.

Be mindful of any additional letters, numbers, or special characters that might have been mistakenly included when inputting your email or password. If you’ve forgotten your password or it appears incorrect, click the Forgot Password link to initiate a password reset.

3. Reboot Your Router

1. Disconnect your router from its power source.
2. Wait for about 15-30 seconds, reconnect the power, and allow the lights to stabilize to confirm that your connection is functioning properly.

4. Clear the Cache (for PC)

1. Press Windows + R to bring up the Run dialogue.
2. Enter %localappdata% and click OK to access the AppData folder.
3. Find the folder labeled Palia and double-click to open it.
4. Locate the cache files, select them, and click the Delete icon.

5. Verify Game Files on Steam

1. Press the Windows key, input steam into the search bar, and click Open.
2. Navigate to the Library, right-click on Palia, and select Properties.
3. In the Installed Files tab, choose Verify Integrity of Game Files. Steam will attempt to restore any missing or corrupted files.

6. Inspect the Firewall Settings

1. Press the Windows key, type control panel in the search box, and hit Open.
2. Under View by, select Category, then click System and Security.
3. Click on Windows Defender Firewall.
4. Then select Allow an app or feature through Windows Defender Firewall.
5. Click the Change settings button, followed by the Allow another app button.
6. Click Browse and navigate to the location of the Palia executable file, then click Add.
7. Check both the Private and Public boxes, then click OK.

7. Update or Reinstall the Application

Steam

1. Press the Windows key, type steam into the search box, and click Open.
2. Navigate to the Library tab, find Palia, and click the Update button beside the game.
3. If the issue persists, right-click on Palia, choose Manage, and then click Uninstall.
4. Confirm the uninstallation, then find Palia in the Steam library and click the Install button to download it again.

Epic Games Launcher

1. Press the Windows key, enter Epic Games launcher into the search box, and click Open.
2. Go to Library, locate Palia, and click the Update button if an update is available.
3. Click Update again to start the update process.
4. If this does not resolve the issue, return to Library, locate Palia, click the three-dot icon, and select Uninstall.
5. After the uninstallation, find Palia in your library again and click the Install button to reinstall it.

8. Submit a Support Ticket