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How to Fix Recoverable Signature Issues in Microsoft Word: 3 Effective Solutions

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Louis Ferguson

An editor at Blogzine


  • 🕑 2 minutes read
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How to Fix Recoverable Signature Issues in Microsoft Word: 3 Effective Solutions

If you’ve encountered the Recoverable signature message in Microsoft Word, you’re not alone. In this guide, we’ll explore various solutions to help you resolve this issue.

What does a recoverable signature signify in Word?

This notification indicates a problem with your certificates. The certificate might be untrusted or lack a specified Certificate Revocation List (CRL).

What Should You Do When a Recoverable Signature Message Appears in Microsoft Word?

1. Trust the User’s Identity

  1. Double-click on the signature.
  2. Then, select Click here to trust this user’s identity.click here to trust this user's identity
  3. The issue should be resolved after this step.

2. Transfer the Certificate to the Trusted People Group

  1. Press the Windows key + R , type mmc, and hit Enter .mmc run dialog
  2. Select File and click on Add/Remove Snap-in.add remove snap in
  3. Choose Certificates and click on Add.certificates add
  4. Pick Computer account then Local computer and click Finish.local computer
  5. Click OK to confirm your selections.
  6. Navigate to Personal and select Certificates.personal certificates
  7. Highlight your certificate, right-click on it, and select Cut.cut certificate
  8. Navigate to Trusted People, then click on Certificates.trusted people certificates
  9. Right-click in the right pane and choose Paste.paste certificate

Once the certificate is relocated, check if the issue persists.

3. Verify the CRL Specification for Your Certificate

  1. Make sure your certificate includes a CRL distribution point.
  2. The CRL distribution points should be detailed in the issued certificates.
  3. If an intermediate Certification Authority (CA) is utilized, both CRLs must be specified and maintained; one for Root CA-issued certificates and another for those issued by the intermediate CA.

If you continue facing the Recoverable signature – The signer’s certificate cannot be verified issue in Microsoft Word, you may need to create a new certificate using SelfCert.exe.

Have you discovered any other solutions to resolve the signature certificate verification issue in Word? If so, please share your experiences in the comments below.

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