How to Resolve Bitwarden Errors: 5 Effective Solutions

Numerous users have reported encountering the “An error has occurred”message when using Bitwarden on their iPhone or Android devices. This situation can be quite troublesome as it prevents access to your passwords. Fortunately, there are several solutions available to resolve this issue, and we will guide you through them today.

How to Resolve the “An Error Has Occurred”Message in Bitwarden

Before diving into fixes, try logging into your Vault using a different device. Additionally, consider connecting via a VPN or switching from Wi-Fi to mobile data to see if that makes a difference.

1. Deauthorize All Active Sessions

1. Access Bitwarden on your computer.
2. Navigate to Settings and click on My Account.
3. Input your master password and select Deauthorize Sessions.
5. Attempt to log in again using your mobile device.

2. Switch the Server

1. On the login page, tap on Not you.
2. Next, select Logging in as and choose either bitwarden.com or bitwarden.eu.
4. Try logging in once more.

Some users have found that changing to a different server and reverting back resolved their issues, so don’t hesitate to try this approach.

3. Clear App Cache or Reinstall the Application

1. Find the Bitwarden app on your device.
2. Press and hold the app icon.
3. Select the information icon that appears.
4. Choose Clear cache.
6. Verify if the issue is fixed; if not, repeat the previous steps.
7. If the problem continues, select Uninstall.
8. Reinstall the Bitwarden app from your app store.

4. Downgrade Your Docker Container Version

1. Consider using an older Docker image if you’re self-hosting Bitwarden.
2. Deploy the older image and see if the problem is resolved.
3. Alternatively, try upgrading your Vaultwarden to the latest version.

5. Disable Two-Factor Authentication

1. Log into Bitwarden on your computer.
2. Go to Settings, click on Security, and navigate to the Two-step login section.
4. Turn off all two-factor authentication methods.
5. Make sure to save your changes.

Keep in mind that turning off two-factor authentication will reduce your account’s security, so this should really be considered a last resort and a temporary fix.

The methods listed above are some effective solutions for addressing the “An error has occurred”message in Bitwarden. Remember, this isn’t the only error you may face, and we’ve also covered the Bitwarden “failed to fetch”error in a separate article.

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