Xbox Error 0x80070570: What It is and how do I Solve it

An editor at Blogzine

May 3, 2023
🕑 5 minutes read
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Windows 11

Xbox Error 0x80070570: What It is and how do I Solve it

The Xbox Error 0x80070570 is basically a data transfer error and it mostly occurs when you transfer some of your internal data to an external drive. In this blog post, we have discussed what possibly may result in this error code and the eight workarounds that might work to fix it on Xbox.

When this occurs, you may or may not receive the following error message.

Sorry, we can’t launch this

The item you’re trying to use appears to be corrupt. Try uninstalling and reinstalling it. (0x80070570)

Now that you know the error message and the reasons why it occurs, let’s discuss how to resolve this error code on Xbox.

Ways to Fix an Error Code 0x80070570 on Xbox

As stated earlier, an error 0x80070570 is a general error code and it mostly occurs when you are updating or installing new games on Xbox. Do note that this bug might also appear when you are trying to install some new apps or update the existing ones on Microsoft Store.

Here’s a complete guideline on how to fix this error code when occurring on your gaming console –

1] Check Xbox Server Live Status

Major outage in Games and gaming - Xbox Server

If you do see any services down on this webpage, we suggest wait for the servers to come live again and then only go ahead with installing new apps or updating the existing ones.

2] Purge the stored cache on your Xbox console

The presence of old caches and cookies inside the Xbox console may also result in this error code 0x80070570. To fix this issue, you must clear the accumulated by following these easy steps –

Press and hold the Xbox button until your console turns off.
After the gaming console turns off, remove all the connecting wires from it including the power cable.
Wait for a few minutes and then re-connect all the wires back into the console.

Press the Xbox button again and check if you can launch it without getting the same error code 0x80070570 on your gaming console.

3] Purge locally saved game data

If the error code 0x80070570 still occurs even after clearing the accumulated caches and cookies, you must clear locally saved game data on your gaming console. Proceeding this way, all your data will be erased from the disk drive and thus making way for the Xbox console to launch error-free.

Follow the below instructions on how to purge the locally saved game data on Xbox –

Open the Guide section by pressing the Xbox button on your gaming console.
Go to Profile & System > Settings > System > Storage next.
Locate and click on the Clear local saved game data button on the Manage storage devices window.
Restart your console next and check if the error 0x80070570 resolves this way.

4] Clear Alternate MAC Address

Several users reported fixing this error code after they cleared the Alternate MAC address on their Xbox consoles. Try out this fix and check if this resolves the error code 0x80070570 in your case as well. Here’s how to perform this task –

Press the Xbox button and you will enter the Guide section.
Go to Settings > Network > Advanced settings and select Alternate MAC address.
Here, you will find an option to clear the alternate Mac address. Well, click on this button.

After you are done with clearing the alternate MAC address, check if the error code 0x80070570 resolves on your Xbox console.

5] Move your game to Xbox’s internal storage from an external hard drive

An error 0x80070570 also occurs when you are moving some data to an external device. Since Xbox involves playing high-end games, one might try to move some of his/her data to an external hard drive and thus triggers an error code 0x80070570 on your gaming console. Transfer back all the moved data from your external storage to the Xbox internal storage and check if the problem resolves this way.

6] Update your Xbox Console

If none of the above fixes help to resolve this error code 0x80070570 on your gaming console, you should check if your Xbox console is up to date. We say so because a pending update might also result in an error code when launching the controller or playing games over it. Here’s how to proceed ahead with this task –

Press the Xbox button to enter the Guide section.
Go to Profile & System > Settings > System > Updates next.
Locate and click Updates and install the updates button on the next screen.
If there are any pending updates for your gaming console, the same will be automatically downloaded and installed. Else, you will simply receive the following message on your Xbox controller.

"No console update available"

Restart your gaming console and check if the error 0x80070570 resolves this way.

7] Reset your Xbox Console

In case updating the Xbox controller fails you may proceed ahead with the resetting of your Xbox console. Gamers have two options to choose from when resetting their consoles. The first one deletes all your game data while the latter one saves your game data.

Here’s what you need to do next –

Launch the Guide section by pressing the Xbox button and navigate to the below path –

Profile & System > Settings > System > Console info

Locate and click the Reset console button next.

Choose whatever you want to do with your previous data and go ahead with resetting your console.

8] Uninstall and Reinstall the Buggy Game

If you are still encountering the same error code 0x80070570 on an Xbox console or Windows PC, you must uninstall and then reinstall the buggy application or game. In case the previous app/game was installed on an external device, you should try to install its newer version in your Xbox internal storage.

How do I Fix Error 0x80070057 on Xbox?

The error code 0x80070057 usually occurs when you are trying to sign into your Xbox Live account. This error may also occur when you are updating or installing an Xbox game on your Windows PC. Before you proceed ahead and apply any fix, make sure to check the Server Status.

If only all gaming services are up and active in the Xbox Server Live Status, follow these solutions to fix an 0x80070057 error on your Xbox console.